Key Account Manager Job Listing at Kelly Services in Brantford, ON (Job ID CA3582825_BH9894442)

Description

Key Account Manager

Location: Brantford, ON
Job type: Permanent; Full-time
Salary: $150,000- $170,000 per year

Position Overview:
We are partnering with a leading food packaging company to recruit a highly motivated and experienced Key Account Manager to drive strategic growth and client satisfaction across its most critical accounts. In this high-impact role, you will oversee and grow relationships with major food industry clients, serving as a trusted advisor and primary point of contact.

This position is ideal for an individual with proven success in account management within the food or food packaging industry. You'll collaborate closely with cross-functional teams to ensure tailored solutions, exceptional service delivery, and sustainable growth. Key Responsibilities

• Develop and maintain strong, long-term relationships with high-value food industry clients.
• Identify and execute on opportunities to upsell and cross-sell products and services.
• Ensure client satisfaction through proactive communication, solution delivery, and issue resolution.
• Conduct regular business reviews, performance evaluations, and account planning sessions.
• Collaborate with internal teams—sales, operations, logistics, and production—to ensure client needs are met efficiently.
• Analyze market trends and customer data to develop strategic account plans.
• Represent the company at client meetings, trade shows, and industry events.
• Prepare and present compelling proposals and insights to key stakeholders.

Qualifications

• Bachelor's degree in business, Marketing, or related field.
• Minimum 5 years of key account management experience in the food or food packaging industry—this is required.
• Strong understanding of the food supply chain, packaging processes, and client requirements.
• Demonstrated success managing multi-million-dollar accounts with a focus on growth and retention.
• Excellent interpersonal, communication, and negotiation skills.
• Highly organized with strong analytical thinking and problem-solving skills.
• Proficiency with Microsoft Office and CRM systems (e.g., Salesforce, HubSpot).

What's Offered

• $150,000 – $170,000 base salary plus performance-based bonuses
• Full health, dental, and vision benefits
• RRSP matching and financial wellness support
• Paid time off and flexible work options
• Professional development support and career advancement opportunities
• A collaborative, industry-leading company culture focused on innovation and client success

Why Kelly®?
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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