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Company: Kelly Services
Location: Boston, MA
Career Level: Entry Level
Industries: Recruitment Agency, Staffing, Job Board

Description

If you are a professional who prides themselves on clear communication, multi-line phone management, and providing a top-tier visitor experience, I would love to discuss this role with you.

Role Overview: This role serves as the primary point of contact for a major urban research and healthcare institution. You will manage high-volume communication and provide a professional, welcoming environment for all visitors and callers.

Location: Boston, MA 02215
Schedule: Monday – Friday (Regular Business Hours) | 100% Onsite
Pay Rate: $22.14 per hour 

Essential Job Functions:

  • Communication Management: Answer and route incoming calls for 1–9 lines and provide telephone directory assistance.

  • Visitor Coordination: Greet, escort, and direct visitors while providing general information.

  • Information Support: Take and relay accurate telephone messages and communicate clearly with a diverse population.

  • System Operation: Utilize a multi-line telephone system to receive, transfer, and manage calls efficiently.

Must-Haves:

  • Proven experience in a high-volume receptionist or administrative role.

  • Expertise in Microsoft 365 (Word, Excel, Outlook).

  • Ability to demonstrate patience and courtesy in a fast-paced environment.

  • Clear and accurate verbal communication skills.



As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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