Parts Return Specialist Job Listing at Kelly Services in Smyrna, TN (Job ID US3582132_BH9889540)

Description

Nissan exemplifies ingenuity in everything we do. Our people are the driving force behind our success, and we are seeking a dedicated Warranty Parts Return Specialist to join our team in Smyrna, TN.
Position Overview:
The primary responsibility of the Warranty Parts Return Specialist includes collaborating with dealer parts warranty and service customers, as well as managing the Warranty Parts Return Inbox to respond to inquiries from external customers promptly.
Schedule: Monday to Friday, 7:30 AM - 4:15 PM
Pay: $26.75
Key Responsibilities:

• Support dealership personnel in navigating Nissan Infiniti Warranty Part Return policies and procedures.
• Monitor the Warranty Parts Return Inbox and respond to customer questions in a timely manner.
• Oversee the reconciliation of dealer-facing debit/credits and process batches to the host system.
• Ensure the quality of services provided to both internal and external Nissan customers.
• Assist with the warehouse return process.
• Maintain effective communication and demonstrate strong analytical and technical skills.
• Work independently with minimal management guidance while demonstrating self-directed leadership.
• Utilize Microsoft Word, Excel, PowerPoint, and other PC applications to produce a variety of documents.

Qualifications:

• Minimum of 2 years of experience in warranty administration or parts service roles, preferably working with dealers.
• Must pass a Motor Vehicle Record (MVR) screen.
• Associate's degree in Business, Management, or a related field is preferred.
• Proficient in word processing, spreadsheet, and other PC applications to produce routine reports.

Physical Requirements:

• Must be able to lift up to 70 lbs.

Benefits:

• Weekly Pay
• 16 Paid Holidays
• 2 Weeks Paid Time Off (accumulated)
• Enhanced Medical Benefits
• Kelly Perks - Discount Program

#CB

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

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