Remote Customer Care Specialist Job Listing at Kelly Services in Duluth, GA (Job ID 9534524)

Description

At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking a Customer Care Specialist to work remotely for a premier company in the insurance industry. With us, it's all about finding the job that's just right.

Pay Rate: $16.00
**Accepting remote candidates excluding states: AK, AZ, CA, HI, OR, VT, WA, WY

Why you should apply to be a Customer Care Specialist:
• You love helping and connecting with people.
• You're a problem solver who likes to think on their feet and enjoys a challenge.
• You thrive in a fast-paced, changing environment.
• You believe the details are important and actively listen for them.
• You go above and beyond because you want to, not because you have to.

What's a typical day as a Customer Care Specialist? You'll be:
• Handling inbound calls from customers, researching and resolving loan level inquiries in hazard insurance, mortgage banking, and property loss.
• Showing empathy and actively listening to customer concerns while resolving their issues.
• Understanding each customer's unique challenges, proactively solving them, and providing expert advice to prevent future challenges.
• Participating in special projects, assuming new responsibilities, and adjusting priorities as requested.
• Engaging in a robust paid training environment to learn the business, systems, policies, and effective customer engagement strategies.

This job might be an outstanding fit if you:
• Have a minimum high school diploma or GED, and 1 year of work experience (college degree preferred).
• Have strong attention to detail.
• Possess excellent verbal, written, and listening skills.
• Have a relentless drive to own the customer's problem and resolve it.
• Can adapt well to change and thrive in a fast-paced work environment.
• Can think outside of the box to resolve problems.
• Can multitask using technology, including call handling, loan level review, and call documentation.


What happens next:
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Care Specialist today!'

#GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website