Description
Remote Customer Support Representative I
Job Type: Temp to Hire-Remote
- Location: Arizona, Texas, Nevada, Kansas, Missouri, Oklahoma
- Pay Rate: $17-$20/hr
Job Summary:
Join our dynamic team as a Customer Support Representative I, where you'll play a vital role in ensuring customer satisfaction and success at our company. Located in multiple states, this position is perfect for individuals who thrive in a fast-paced environment and are passionate about providing exceptional service. As an individual contributor, you will be responsible for handling customer inquiries, processing orders, and resolving issues efficiently. We are looking for dedicated candidates who can start by December 8th and are eager to grow with us!
Job Specifications:
- Job Type: Temp to Hire-Remote
- Location: Arizona, Texas, Nevada, Kansas, Missouri, Oklahoma
- Pay Rate: $17-$20/hr
Roles and Responsibilities:
- Answer incoming calls and emails from customers, addressing inquiries related to orders, payments, and account services.
- Collaborate with the sales team to accurately process customer orders.
- Document all customer interactions and maintain records in relevant databases.
- Work closely with customers and internal teams to resolve issues and improve processes.
- Participate in special projects and carry out additional duties as assigned.
Qualifications & Skills:
- Minimum of 1 year of customer service experience or equivalent.
- Excellent written and verbal communication skills.
- Strong decision-making and organizational abilities.
- Proficient in Microsoft Office applications.
- Ability to manage stressful situations with professionalism and confidentiality.
- Detail-oriented with excellent telephone skills.
Opportunities:
This role offers significant growth opportunities within the company. As you demonstrate your skills and commitment, you may advance to positions such as Customer Success Specialist or Customer Service Representative. We believe in nurturing talent and providing pathways for career advancement.
#CB #P1 #P2
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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