Sales / Marketing Department Manager Job Listing at Kelly Services in Lumberton, TX (Job ID 9450731)

Description

Job Title:  Sales / Marketing Department Manager

Location: Lumberton, TX

Pay Rate: Depending on experience

Department: Sales / Marketing

Position Summary: The Sales Department Manager will be based in the Lumberton, TX Corporate office and report to the Corporate Office. This role involves overseeing daily operations in the sales department, working closely with other department heads such as Estimating, Operations Management, Finance Manager, and Marketing Manager. The goal is to refine sales deliverables, encourage sales through marketing campaigns, and address customer concerns or complaints.

Key Responsibilities:

• Oversee daily operations in the sales department.
• Collaborate with department heads to refine sales deliverables.
• Encourage sales through marketing campaigns.
• Address customer concerns or complaints.
• Hold meetings with sales staff to review monthly goals and highlight new opportunities.
• Cultivate sales approaches.
• Attend in-person meetings with clients to discuss needs and new services.
• Hire and train area sales staff.
• Relay information from upper management to department staff about sales quotas.
• Generate and distribute leads among Sales Representatives.
• Plan, execute, and oversee all sales and promotional activities.
• Mentor and train personnel.
• Develop sales improvement processes and procedures.
• Maintain a professional work environment.

Minimum Requirements:

• 10+ years of experience in sales.
• Provide a broad base book of clientele.
• Proven ability to bring in new business.
• Advanced time management skills.
• Ability to set and achieve sales targets effectively.
• Excellent interpersonal, customer service, and communication skills.
• Experience using V-Tiger or other system management tools to manage the sales process and forecast sales.
• Strong analytical skills to identify trends and sales patterns.
• Ability to guide and mentor sales representatives.
• Evaluate sales practices and procedures following Senior Management guidelines.
• Oversee local and regional sales, promotions, and campaigns.
• Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies, and establishing personal networks.
• Plan and direct the hiring and training of new Sales Representatives.
• Ensure the delivery of targets through individual recognition, performance reviews, people management, and rewards.
• Maintain sales budgets and projections and approve expenditures.
• Handle and resolve customer complaints regarding products or services.
• Suggest solutions, improvements, and prevention steps for sales issues.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Ability to organize and preserve paper documents.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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