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Company: Kelly Services
Location: Bothell, WA
Career Level: Mid-Senior Level
Industries: Recruitment Agency, Staffing, Job Board

Description

PLEASE NOTE: Must be authorized to work lawfully in the United States for any employer without sponsorship. For immediate consideration, please apply.

Kelly® Science & Clinical is seeking a Senior Director/Director of Clinical Quality Assurance (CQA) for a direct hire position at a leading client in Bothell, WA. If you're passionate about bringing the latest scientific discoveries to life and are ready to take the next step in your career, trust The Experts at Hiring Experts.

Pay Rate: 
$192,871-258,625/Year (commensurate with experience)

Overview:
The Senior Director/Director of Clinical Quality Assurance (CQA) is responsible for overseeing and conducting audits for Good Clinical Practice (GCP), Good Laboratory Practice (GLP), and Good Pharmacovigilance Practice (GVP), and ensuring compliance with all applicable regulations and guidelines (FDA, EMA, ICH, etc.). This role ensures that all audits are planned, executed, and managed in accordance with the company's Quality Management System (QMS) to uphold regulatory compliance. The Senior Director/Director will collaborate cross-functionally with internal teams, CROs, clinical investigators, and external partners to ensure operational excellence in clinical trials.

Schedule:
Friday – Monday, 1st/Day: Standard Hours

Responsibilities:
Leadership & Quality Strategy:
•    Develop and implement a comprehensive Clinical Quality Assurance strategy covering GCP, GLP, and GVP.
•    Lead the CQA function, ensuring quality oversight of clinical trials, vendors, and regulatory activities.
•    Serve as the senior CQA representative for regulatory inspections and act as a key advisor for quality and compliance matters.
•    Promote a culture of quality and compliance throughout the clinical operations and research organization.
Audit Planning & Execution:
•    Develop and manage audit plans for clinical programs, ensuring GCP, GLP, and GVP audits are conducted according to timelines.
•    Collaborate with Clinical Operations, Regulatory Affairs, and other key stakeholders to provide clinical program auditing oversight and establish audit scope across protocols.
•    Lead, schedule, and conduct internal and external audits of clinical sites, CROs, laboratories, and vendors to ensure compliance with company SOPs, regulatory guidelines, and applicable standards.
•    Manage vendor and site qualification processes, ensuring proper oversight through vendor assessments, contract reviews, and vendor audit reports.
•    Provide regular updates to senior management on audit progress and findings, ensuring CAPAs are implemented effectively and timely.
Regulatory Inspection Management:
•    Lead preparation for and participate in regulatory inspections (FDA, EMA, etc.) related to clinical trials and pharmacovigilance activities.
•    Ensure timely responses to regulatory authorities and audit observations, facilitating CAPAs as required.
•    Act as the point of contact for hosting inspections, ensuring the company's readiness and compliance across clinical trial activities.
Procedural Documentation & Compliance:
•    Develop, review, and maintain clinical quality procedural documents, including SOPs and work instructions, to ensure compliance with GCP, GLP, and GVP regulations.
•    Provide training, guidance, and mentorship to staff and internal teams on GCP, GLP, GVP compliance, audit processes, and regulatory inspection readiness.
•    Oversee the management and maintenance of the company's clinical trial master files (TMF) and audit reporting through the Quality Management System (QMS).
•    Track audit findings, manage audit responses, and generate audit reports, providing key insights into compliance trends and areas for improvement.
Vendor & CRO Management:
•    Oversee the qualification and management of CROs, clinical investigators, and other external vendors, ensuring their compliance with GCP, GLP, GVP, and contractual obligations.
•    Provide feedback and performance evaluations for external contractors, ensuring audit activities meet corporate standards.
•    Act as the primary liaison for contractors during audit processes, ensuring adherence to audit plans, corporate expectations, and regulatory requirements.
Continuous Improvement:
•    Identify and implement continuous improvement initiatives across clinical QA processes to enhance operational efficiency and maintain high compliance standards.
•    Assist in the development and review of departmental SOPs, working practices, and metrics to ensure consistent quality and adherence to best practices.
•    Participate in cross-functional quality improvement projects, supporting clinical operations in improving trial processes and outcomes.

Qualifications:
Education & Experience:
•    Bachelors/Master's degree in Chemistry, Biochemistry, Clinical Pharmacology, or related field; PhD preferred. Equivalent relevant experience will be considered.
•    A minimum of 15 years of experience in pharmaceutical clinical quality assurance, with a strong background in GCP/GLP/GVP compliance and auditing.
•    A minimum of 5 years of experience in a leadership role, managing a QA team and conducting clinical audits, with a focus on GLP, GCP, and/or Pharmacovigilance (PV).
Knowledge & Skills:
•    Experience with the development and commercialization of products, ideally with expertise in Pharmacovigilance and clinical vendor management.
•    Proven experience hosting GCP regulatory inspections, managing clinical trial sites, and conducting audits of clinical operations and vendors.
•    Experience with biologics and/or small molecules, biologics preferred.
•    Deep knowledge of GLP, GCP, GVP, FDA, EMA, ICH regulations, and international standards for clinical research and pharmacovigilance.
•    Strong communication skills, both verbal and written, with the ability to work independently and collaboratively in a cross-functional, global team.
•    Excellent analytical, organizational, and problem-solving skills with a strong ability to assess regulatory risk and propose practical solutions.
•    Skilled in project management, negotiation, and influencing senior leaders, with a demonstrated ability to lead organizational change and promote a quality-focused culture.
•    Proficient in using electronic QMS, audit reporting tools, and quality documentation systems such as TrackWise, MasterControl, etc.
Travel:
•    Ability to travel up to 25%, including both domestic and international.

What Happens Next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry – even if this position doesn't work out, you're still in our network. That means our team of expert Science & Clinical recruiters will have access to your profile, making your opportunities limitless.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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