Description
Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in. We're seeking a Technical Troubleshooting Specialist to work at GE Vernova in Schenectady, NY. Sound good? Take a closer look below. We're here to help you find something great that works for you—so you won't miss a moment of what really matters in your life.
Salary/Pay Rate/Compensation: $30-$33/hour (based on experience)
Shift: Sunday-Wednesday, 7pm-5am, 8pm-6am, or 9pm-7am
Location: Onsite, Schenectady, NY
Benefits: Med/Den/Vis, 401(K), PTO, Paid Holidays
Why you should apply to be a Technical Troubleshooting Specialist:
• Join a world-leading company in the energy sector that values innovation and excellence.
• Enjoy a dynamic work environment with opportunities for professional development and growth.
• Benefit from a 24/7 rotating shift structure that offers flexibility in your work schedule.
• Work alongside a diverse team of professionals committed to operational excellence and customer satisfaction.
What's a typical day as a Technical Troubleshooting Specialist? You'll be:
• Proficiently performing remote troubleshooting of power assets escalated from Fleet Support Operators using advanced digital tools.
• Documenting and communicating technical data generated by assigned projects in line with engineering policies and procedures.
• Providing timely communications and escalating significant issues or developments observed during day-to-day monitoring to respective stakeholders.
• Read, understand, execute and seek opportunities to highlight updates as needed for Fault handling procedures.
• Document and communicate the technical data generated by the assigned project consistent with engineering policies and procedures
• Adhere to applicable regulatory compliance requirements as applicable to local requirements.
• Support (and potentially execute) Parameter and Software updates as needed or requested by leadership.
• Provide timely communications/escalate with the respective stakeholders on significant issues or developments observed during day-to-day monitoring
• Participate in teams assigned to address organizational initiatives and generic issues
• Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures
• Actively feed lessons learned back into procedures and quality checks to drive ROC world class operational excellence
• Resolution and troubleshooting of ServiceNow support cases.
• Assist as requested to train new employees.
• Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools.
• Support as requested planned and unplanned Balance of Plant responsibilities as well as Fleet Support Operator responsibilities should a need arise,
• Actively manage customer phone support requests
This job might be an outstanding fit if you:
• Hold a Bachelor's degree in Engineering, Information Technology, Energy Technologies, Operations, or Computer Science, OR an Associate's degree with a minimum of 3 years of technical experience, OR a High School Diploma/GED with 4 years of technical experience.
• Are willing to travel up to 10% and work out of the Schenectady office on a 24/7 rotating shift structure, including potential on-call support.
• Are willing to travel up to 10% and work out of the Schenectady office on a 24/7 rotating shift structure, including potential on-call support.
- Desired Characteristics
- Strong oral and written communication skills.
- Ability to learn technology outside of one's specialty
- Ability to analyze and execute technical processes
- Self-driven and ability to demonstrate leadership skills
- Ability to make decisions and to adopt responsibility
- Ability to work with multicultural teams, strong team player
- High flexibility and motivation
What happens next
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Technical Troubleshooting Specialist today!
#GRACE
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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