Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Art Director, Advisors Creative Desk Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Art Director, Advisors Creative Desk
Overview
The Services team is a key differentiator for Mastercard, providing the
cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.
The Advisors Creative Desk (“ACD”) sits within Services organization and is responsible for ideating & creating engaging, forward-thinking and creative marketing solutions for Mastercard clients, delivering the complete suite of services a full-service agency can offer.
Role
The English-Speaking Art Director will be part of the growing creative team based in Istanbul, working across the EEMEA region (Eastern Europe, Middle East & Africa). The role will focus on bringing powerful ideas to life through design, brand storytelling, and visual craft.
This position collaborates closely with creative team, project managers, and Mastercard Services team to deliver high-quality creative work that aligns with Mastercard's global standards while resonating locally with diversified regions.
Key Responsibilities
-Understand creative briefs and strategic objectives, ensuring all outputs meet both visual and business goals.
-Design visually engaging campaign materials, social assets, and digital experiences for Mastercard and its partner brands.
-Translate creative concepts into polished, culturally relevant visuals, collaborate with regional teams to localize and adapt global campaigns for many different markets.
-Contribute to concept development sessions, generating fresh and innovative ideas.
-Communicate effectively with internal stakeholders across multiple hubs and time zones.
-Present creative work when required, articulating the rationale and design thinking behind proposed solutions.
-Ensure consistency with Mastercard's global brand guidelines and visual identity.
Qualifications and Experience
-Minimum 5 years of experience in the creative or advertising industry, preferably within an agency or in-house creative environment.
-Advanced written, verbal English. (Other languages are plus)
-A creative mindset with a strong eye for design, layout, typography, and composition.
-Proficiency in the full Adobe Creative Suite — including Photoshop, Illustrator, InDesign, After Effects (motion design experience is a plus).
-Proficiency in Figma is a plus.
-Strong communication and presentation skills, with the ability to explain creative decisions clearly.
-Collaborative, proactive, and adaptable, with a passion for creative storytelling and design that transcends cultures.
-Work within a structured schedule, managing multiple projects and deadlines effectively.
-Comfortable working in a fast-paced, multi-hub environment with cross-functional teams.
Why join ACD?
-Be part of a growing department with high potential and visibility across Mastercard's global marketing ecosystem.
-Work on high-profile regional and international projects, including presenting ideas to top-tier banks and financial institutions across the EEMEA region.
-Collaborate with a diverse, multi-hub creative team that values innovation, storytelling, and cultural relevance.
-Contribute to creative solutions that connect people, brands, and ideas, backed by the financial power and influence of Mastercard.
-Thrive in a supportive environment that encourages bold thinking and pushes the best ideas forward.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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