Creative Traffic Coordinator, Advisors Creative Desk Job Listing at Mastercard in Lisbon, Lisbon (Job ID R-253842)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Creative Traffic Coordinator, Advisors Creative Desk Creative Traffic Coordinator, Advisors Creative Desk

Overview

The Services team at Mastercard stands out as vital for growth, leaning on innovative, data-centric tech to offer consulting, marketing, loyalty, and analytics services to global financial institutions and merchants. Within this sector, the Marketing Services group crafts and implements marketing campaigns aiding client goals. The Advisors Creative Desk within Services focuses on producing creative, brand-aligned content that resonates with our advertising partners and brands.

Role

As a Creative Traffic Coordinator, you should be enthusiastic about below-the-line communications, adaptability to a dynamic setting, and the ability to oversee several projects are essential. Competent in people management, communication, and resourcing.

• Co-ordinates and manage the capacity and resource planning for the ACD Creative Development team for optimal delivery. Ideally experienced with resource planning software such as monday.com, salesforces or similar

• Liaise Creative & Art Directors to ensure appropriate and well thought through, balanced team structures are proposed thereby ensuring quality outcomes on the projects and success for the clients.

• Work collaboratively with Operation managers and the business within a structured framework and against set timelines to ensure efficient and smooth running of a weekly Capacity batch-based process.

• Strategic Planning – Develops resource plans, demand and capacity forecasting.

• Efficiency focus - Support the Operations Manager, in collaboration with ACD Leads to identify process enhancement & improvements for optimal team efficiency

• Stakeholder Management - Engages with and manages stakeholders, maintaining effective communication and partnership

• Technology and Tools – Effectively leverage our internal systems and tools through all phases of the engagement lifecycle

All About You

• Partner at heart – Needs to work in close partnership with Advisors Creative Desk (ACD) team members and the Global ACD team
• Strong interest in people well-being and development – Focused on creating a positive culture within ACD team
• Client centric – Strong focus on internal client relationships and ensuring service level satisfaction.
• Agile – Must be able to work in an agile environment with short sprints, changing briefs and requirements to pivot at short notice.
• Project Manager – Able to manage multiple priorities simultaneously
• Strong individual contributor- Able to self-manage independently, while coordinating with ACD team
• Previous experience in a similar role, either inhouse or on agency side

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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