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Company: Mastercard
Location: Kuala Lumpur, Federal Territory of Kuala Lum, Malaysia
Career Level: Director
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Advisors & Consulting Services, AI Incubator Business Development Position Overview

We are seeking a dynamic AI Sales Specialist to lead consulting engagements on Artificial Intelligence (AI), with a focus on Generative AI (GenAI) solutions for both internal and external clients. This is a business development role within the Services Incubator team, responsible for driving the AI Innovation agenda across Mastercard Services.

Key Responsibilities Include:
• Partner with broader Mastercard Services sales organization to assess client needs and strategic priorities. Leverage Mastercard's Innovation capabilities to differentiate and expand our AI business, including developing new products, services, and partnerships.
• Lead key regional and local AI innovation initiatives to drive growth for the Services P&L.
• Support the wider sales team through the full sales cycle from technical storyboarding and client presentations to deal structuring and contract closure.
• Provide thought leadership to strengthen Mastercard Services' brand with key client stakeholders.
• Collaborate with Delivery teams to ensure successful implementation and realization of AI project outcomes.
• Achieve sales targets with integrity and a strong focus on client value.
• Build trusted relationships with senior and executive-level client stakeholders to become a long-term strategic advisor.

All About You

• Strong background in AI and Advanced Analytics, including model development, testing, deployment, and the use of Generative AI and Machine Learning algorithms.
• Solid understanding of Data Management, Data Strategy, and the ability to architect solutions across cloud and on-premise environments.
• Strong experience in digital and consultative sales and managing senior client stakeholders.
• Ability to develop compelling sales narratives in influencing sales closure. Demonstrated ability to initiate, develop, and close a sale.
• Excellent verbal and written communication and presentation skills
• Advanced Analytics /AI degree is preferred but can be substituted for strong experience in the above topics.
• Strong problem solving skills and first principles thinking
• Ability to multi-task in a fast-paced, deadline-driven environment.
• Aptitude for translating complex technical solutions into clear, business-relevant language, serving as the bridge between the tech and the sales team.
• Deep curiosity and commitment to staying current with emerging AI trends and their impact on the payments industry and financial institutions.
• Demonstrated thought leadership through publications, speaking engagements, or the delivery of innovative AI solutions in recognized industry settings.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.




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