Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Business Development Director/ Business Leader, Business DevelopmentLocation: Mumbai
This position is part of the South Asia Business Development organization and is responsible for managing all aspects of Mastercard's relationship with assigned customers to maximize segment penetration and drive revenue growth for both Mastercard and its partners.
The role will also work closely with the Head of Account Management, South Asia, on key strategic initiatives such as driving sales effectiveness, enhancing business intelligence, refining business development strategy, and ensuring close coordination with Product and other enabling functions to optimize market share and yield.
The incumbent will partner with customer and Mastercard cross-functional teams to design and implement impactful payment programs that deepen engagement, expand portfolio performance, and unlock new opportunities across segments.
The ideal candidate is a commercially pragmatic, self-motivated business developer with strong relationship management, analytical, and influencing skills.
This role will maintain primary responsibility for managing relationships and profitability across target customers, driving account management and business development activities end-to-end. It includes designing and executing strategic and tactical plans to enhance mutual profitability, developing strong working relationships with key decision-makers at customer banks and internal Mastercard teams, and identifying new segment and product opportunities through data and insights.
A key part of the role will involve building business intelligence capabilities to drive better outcomes—analyzing deal performance, campaign efficiency, and prioritizing high-return investments in collaboration with Sales and Product teams.
The role will also contribute to shaping client roadmaps, applying commercial judgment and margin understanding to advance Mastercard's strategic objectives.
In addition, the individual will conduct market research and opportunity assessments for new products and concepts, recommend market strategies including pricing and go-to-market plans, and engage with internal functions such as Operations, Technology, and Delivery to ensure seamless execution.
The role will also support signing up new customers within the assigned geography.
We are looking for someone with proven experience in business development within the payments or BFSI domain, and a background in business intelligence or strategy development.
Experience within a payment network would be an advantage. The role calls for a self-driven, organized, and proactive professional who brings an entrepreneurial mindset, strong commercial acumen, excellent communication and presentation skills, and the ability to influence and collaborate effectively.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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