Director, Product Management & Commercialization, U.S. Consumer Acquisition & Engagement Job Listing at Mastercard in Purchase, NY (Job ID R-241558)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management & Commercialization, U.S. Consumer Acquisition & Engagement Overview
Mastercard's Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard's differentiation and business growth.

The Consumer Acquisition & Engagement (CAE) team provides a wide range of loyalty, personalization and marketing services assets including the design, implementation and operations of cardholder loyalty programs. These solutions enable issuers to reward, protect and assist cardholders driving overall card usage, retention and brand preference. We are seeking a Director of Commercialization to drive go-to-market strategies and the commercialization of key CAE products and platforms, including Marketing Services, Loyalty & Engagement, and Personalization.

This role acts as a vital conduit between Product and Services Business Leads/ Account Managers and customers, crafting scalable sales strategies, business models, and segment narratives that drive customer value and Mastercard's revenue growth.
Key Responsibilities
• Drive Growth: Drive the expansion of the CAE business across North America by aligning sales strategies with customer and market needs.
• Tailored Product Narratives: Customize product messaging for diverse customer segments.
• Sales Support: Contribute to key client joint value identification initiatives and RFPs.
• Scalable GTM Strategies: Create 1 to many strategies to expand the reach and relevance of existing products.
• Sales Plays: Partner with Product Management and Sales Teams to design and execute impactful sales disciplines.
• Innovative Constructs: Develop and execute creative go-to-market frameworks, including Cash Conversion, Pay-for-Performance (P4P), and Conversion Assurance models.
• Customer Engagement: Leverage customer insights to embed customer needs into solutions.
• Enablement Materials: Collaborate with Marketing to produce compelling sales tools and resources.
• Market Intelligence: Analyze and understand competing solutions and market trends to position Mastercard's offerings effectively.

About You
• Proven experience in sales or client services with a demonstrated ability to drive growth.
• Strong business acumen and a track record of delivering innovative, customer-centric solutions.
• Consultative mindset with the ability to craft compelling, customer-tailored narratives.
• Skilled in influencing and motivating collaboration, with a vision for unifying sales stakeholders around strategic goals.
• Recognized as a subject matter expert capable of navigating complex deals and engaging with executive-level clients.
• Deep understanding of consumer, industry, and market trends.
• Creative problem solver with the ability to generate “out of the box” solutions and build alignment across diverse teams.
• Growth-oriented and adaptable, thriving in fast-paced, rapidly evolving environments.
• Exceptional networking, communication, and storytelling skills, with a strong focus on results and urgency.
• Bachelor's degree required, advanced degree preferred
• Location – Purchase, NY
• Travel Required - 25% Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD

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