Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Director, Strategy & OperationsOverview
The US Strategy & Operations team is a high performing group of strategy and operations professionals that help drive growth and efficiency in the US region. The Director, US Strategy & Operations, will work collaboratively across the region and with our product and services organizations to drive alignment, execute new initiatives and develop strategies to grow our US business. This position will also help drive our global merchant coordination and growth by helping coordinate the teams, compile global strategies, and conduct analyses to record progress in the area. The Director will report to the Senior Vice President, US Strategy & Operations, and work in alignment with multiple areas outside the US region including the Services and Product organizations.
Manage and oversee implementation of initiatives set by the Co-Presidents of the US Region
Go-to resource for regional teams to help with strategic planning including reaching services goals, optimizing resources, and helping to resolve broader operational issues
Share data, information, and best practices across the US region to advance efficiency and performance
Coordinate our global merchant teams across the regions to help optimize results and ensure leadership are aware of global impacts
Contribute to quarterly operating reviews, monthly reporting and other
Lead Point of Interaction (POI) conference
All About You:
Strategic planner with the ability to work cross functionally
Self-starter with the ability to develop hypotheses, test them and turn them into actionable results
Strong inter-personal skills with ability to build relationships, influence and collaborate internally and externally, at all organizational levels
Strong verbal and written communication skills
Comfortable with ambiguity and able to flex as needed in a dynamic working environment. Ability to prioritize and manage a diverse set of competing needs.
Obsessive attention to detail with a strong affinity for organization and process.
Experienced project manager able to manage multiple projects at once
Ability to handle the details while understanding the bigger picture
Experience in a corporate environment interfacing with senior and executive level management and senior customers.
Management consulting or strategy development experience preferred Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges
Purchase, New York: $159,000 - $254,000 USDApply on company website