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Company: Mastercard
Location: O'Fallon, MO
Career Level: Director
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Technology Risk Management The Regulatory Relations Markets & Compliance (RRMC) team is responsible for working with, and demonstrating to, our stakeholders (e.g., regulators, customers, Mastercard businesses) how Mastercard complies with our promises, commitments, and obligations. We do this by translating regulatory requirements for our Technology partners and showing how Mastercard standards/controls meet these expectations.

Role Overview
· Lead development, maintenance, and execution of a unified engagement and regulatory assurance delivery model, ensuring consistent adoption across business products, services, and markets, specifically for NAM & LAC.
· Oversee centralized inventories of regulatory and customer technology/security requirements, and drive standardization of operational and technical artifacts and documentation.
· Promote best practices and leverage trend analysis to shape cross-functional strategies for managing obligations and identifying emerging risks, exceptions, and escalation triggers.
· Oversee and drive centralized inventory of regulator and customer technology and security risk management requirements and assurance expectations.
· Drive the standardization and centralization of operational and technical requirements, artifacts, and compliance documentation.
· Monitor the evolving business, market, and regulatory landscape to anticipate and address new standards, policy requirements, and their potential impact on the organization.
· Oversee regulatory and customer technology and security examinations (e.g., on-site, virtual), ensuring timely and accurate documentation that demonstrates compliance with Mastercard's obligations.
· Translate regulatory and customer expectations into Mastercard's technology and security standards and control requirements to support assurance assessments.
· Advise stakeholders on regulatory obligations, recommend risk mitigation strategies, and report examination findings for timely resolution.
· Partner with Product Managers, Technology Account Managers, and Customer Account Managers to develop negotiation strategies for customer risk assessments and audit requirements.
· Support assessments of Mastercard's technology and security programs, including newly acquired entities and third-party relationships.
· Support Market, Technology, and Product Risk Leads in applying the engagement framework effectively.

Qualifications
• Bachelor's degree in technology, information systems, cybersecurity, or a related field preferred.
• Relevant IT certifications are a plus.
• Strong knowledge of risk and control frameworks such as SOC 1, SOC 2, PCI-DSS, and ISO.
• Familiarity with regulatory expectations for technology and security risk management.
• Experience with risk management methodologies and mitigation strategies.
• Knowledge of applicable laws, regulations, and ethical standards (e.g., GDPR, FBA, CBA, PFMI, FFIEC).
• Solid technical background in IT and cybersecurity.
• Understanding current and emerging technologies and their potential vulnerabilities.
Proven ability to collaborate across functions and geographies to implement best practices.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills, with a proactive and accountable mindset.
• Project management experience.
• Knowledge of Mastercard products and technology, security and other risk management programs and practices desired, a plus but not required Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri: $128,000 - $198,000 USD


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