Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Executive Assistant OverviewThe Executive Assistant will report to the Executive Vice President, Global Market Technology. The role includes performing general administrative duties such as scheduling of meetings, travel arrangements, expense reporting and calendar management.
Role
• Responsible for all administrative and operational activities, which includes, but is not limited to calendar management, scheduling complex in-person meetings and conference calls across time zones, proactive travel management (including researching and booking travel, creating detailed itineraries, assistance with visas and other travel requirements).
• Coordinates logistics for more complex meetings/activities, i.e., internal, and external meetings including various business events and handling ad hoc projects where assigned.
• Collate and process expenses and invoices ensuring compliance with policy and approval process; help coordinate and track department budget.
• Preparation of reports, presentations, and other documents using cutting edge software tools, as needed.
• Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or Mastercard; and a close understanding of the business to escalate important matters appropriately.
• Serve as key point of contact to internal and external stakeholders, representing the department thoughtfully and professionally.
• Support critical initiatives and special projects, as needed; drive efficiency by monitoring workflows and ensuring tasks are completed smoothly and on-time.
• Works as a team with other Business Assistants in Mastercard to ensure alignment and operational coverage, serving as an administrative liaison with others inside and outside of the company.
All About You
• Professional presence, excellent relationship management skills, self-motivated and effectively works with others at all levels of the organization including senior leaders, executive management, and external clients
• Must have a solid track record of executive administrative experience in a corporate environment interfacing with senior and executive level management and customers
• Strong, well-informed decision-making, ability to act autonomously and creatively solve problems with a sense of urgency
• Excellent interpersonal and written/verbal communications skills; curiosity to understand the business.
• Ability to work collaboratively, managing time and multiple commitments to deliver detail-oriented results in a highly cross-functional, fast-paced environment
• Demonstrate confidentiality, good business judgment and diplomacy when involved in high-level contact with internal/external stakeholders and exposed to sensitive information
• Proficient in MS Office Suite, including Excel, Word, and PowerPoint skills; proficient in Outlook; willingness to learn new technologies to support business needs.
A positive, proactive attitude and enjoy solving problems and being a team player
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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