Lead Product Manager- Technical Job Listing at Mastercard in O'Fallon, MO (Job ID R-267962)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager- Technical Who is Mastercard?

Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.

Overview:

The Security Threat and Response Management (STRM) program is a dedicated collection of self-organizing, high-performing, interdependent, co-located individuals representing different functional roles with all the necessary skills to create the foundational capabilities that application teams develop on top of it. This team leads with mission to provide overall stewardship of enterprise grade application architecture & design within the context of holistic software development. This includes driving the architecture & design decisions and building consensus around it. The team leads the exploration in software architecture & technology innovations along with enabling excellence in overall team.

About the Role

As a Product Manager – Technical (PM-T), you will help shape the STRM roadmap by translating business needs, and technology trends into actionable features. You will work closely with engineering and business stakeholders to deliver scalable, high-impact platform capabilities that drive value across the organization.

Key Responsibilities

Product Strategy & Planning
• Translate business needs, market opportunities, and technology trends into platform initiatives.
• Use the Working Backwards method to decompose customer experiences into features and functions.
• Own the vision and documentation for feature releases, including the Working Backwards document and the product requirement document.
• Identify gaps and charter new platform capabilities as needed.
• Use runtime metrics as feedback into the backlog and balance them against new feature requests.

Execution & Delivery
• Define release goals and prioritize features based on business and platform value.
• Continuously monitor feature development and ensure alignment with goals.
• Review product demos with development teams against acceptance criteria.
• Prepare for launches and monitor platform performance, adoption, and operational health.
• Independently and proactively monitor product performance to detect unusual patterns or issues, investigate potential causes, and escalate to the appropriate teams when necessary..
• Ensure testability is embedded in product design and development, enabling robust validation and faster deployment cycles.
Collaboration & Communication
• Work with Technical Program Managers, developers, and internal customers to define business requirements.
• Coordinate in internal forums to gather feedback and identify development opportunities.
•• Identify and communicate risks that may impact timely or quality delivery of features.
• Support post-launch reviews and ensure feedback is incorporated into future iterations.
• Collaborate with internal teams and customer service to classify and prioritize customer issues.
• Own and manage product documentation to support self-service and reduce overhead.

Growth & Mentorship
• Exhibit expertise in your platform feature area and coordinate with interdependent teams.
• Mentor junior team members and contribute to a culture of continuous learning.
• Build internal and external networks to support product success.

All About You
• Experience in product management, preferably in a technical or platform-focused role.
• Solid understanding of software development processes, APIs, and platform services.
• Experience writing user stories, acceptance criteria, and working closely with engineering and Product teams.
• Strong analytical skills with experience using metrics and customer feedback to inform decisions.
• Ability to manage feature-level trade-offs and prioritize based on business and technical value.
• Excellent collaboration and communication skills across technical and non-technical stakeholders.
• Familiarity with Agile/Scrum methodologies and product documentation practices. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $130,000 - $221,000 USD

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