Lead Technical Program Manager Job Listing at Mastercard in O'Fallon, MO (Job ID R-246988)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager Overview:
The work consists of leading a portfolio of projects pertaining to IT Asset Management for digital, hardware, and software assets throughout the enterprise.

Role:
• Organize and accelerate a group of related technology projects or activities across multiple teams, aligning dependent organizations.
• Identify and remove impediments; finds the path forward in challenging situations.
• Effectively monitors, controls, and reports on execution.
• Recognizes complexity and creates predictable delivery paths for large and/or complex efforts.
• Measurably improves, streamlines, and/or eliminates excess processes.
• Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or, an outcome that spans multiple teams and integrations across the enterprise.
• Looked to as first point of contact for your team or area and the source of truth for status providing the right information and associated data about the state of the project to the right audience at the right time.
• Understands the business strategy and design approaches within product, program, or domain with depth to be credible and effective with teams they work with.
• Competently represents the team's services.
• Keeps abreast of evolving technology landscape. Asks the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.).
• Works with ambiguity and limited guidance.
• Transforms technical concepts, thoughts, and raw information into clear and concise communications/instructions to the teams. Confidently communicates with 3+ levels up.
• Works directly with both internal and external technology providers that support our implementation plans and roadmaps.
• Identifies opportunities to automate and/or be faster, better, and more efficient.
• Understands the needs of the engineers and technical operations teams who have to build, maintain, and operate the services and technical assets.
• Owns project metrics; proactively seek out new and improved data/mechanisms for visibility ensuring the work stays aligned with organization objectives.
• Plays active role in mentoring and recruiting others.

All about you / your experience:
• You should have a minimum of five years of technical program management experience working on projects and programs of progressively greater number and complexity.
• You should be experienced working with, and creating, internal and external partnerships with upstream and downstream dependent individuals, teams, and vendors.
• Candidates should have familiarity with Agile frameworks, such as SAFe.
• Ideal candidate(s) will have experience working with digital, hardware, and software asset management and governance projects. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $112,000 - $187,000 USD

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