Lead Technical Program Manager Job Listing at Mastercard in O'Fallon, MO (Job ID R-251676)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager Overview
The AI & Decision Product Enablement Program (AI & DPE) is a transformative internal product suite that powers intelligent decision-making across market-facing products. It delivers industry-leading intelligence by applying complex business logic throughout the payment journey and beyond—enabling real-time, scalable decisions. The platform leverages supercomputing, advanced business rules, AI technologies, streaming big data clusters, high-speed in-memory caching, APIs, and UIs to enrich data and drive impactful outcomes.
We are looking for a Lead Technical Program Manager who will oversee infrastructure estimation, capacity planning, and forecasting to enable the delivery of key initiatives. The role includes managing dependencies and risks, as well as maintaining communication with stakeholders. This position is crucial for ensuring the successful execution of strategic priorities and promoting alignment among engineering, product, and infrastructure teams.
At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Come join us!

Key Responsibilities
Develop and implement strategies to optimize infrastructure intake, analysis, and estimation.
Manage the end-to-end delivery of infrastructure for the platform, report progress, ensure dependencies are addressed, oversee gaps and processes, and remove blocking issues to achieve successful delivery. Accelerate progress by making clear and timely decisions.
Collaborate with cross-functional teams across AI & DPE and lead infrastructure projects focused on enhancing system reliability through technical solutions and upgrades.
Continuously assess and improve measures based on industry best practices and emerging technologies
Possess experience in and understand industry technologies as well as program, product, or technology domains. Maintain sufficient depth and credibility to be effective with the teams they work with.
Serve as the first point of contact for infrastructure delivery/projects and communicate status and executive reporting.
Define and track KPIs to measure improvements and track ongoing infra build & onboarding for the program.
Support Agile Release Trains and drive Program Increment (PI) planning and execution.
Mentor team members.

About You
Proven success leading programs involving complex infrastructure architecture.
Strong communication, leadership, and stakeholder management skills with the ability to influence and align cross-functional teams.
Adept at navigating fast-paced, dynamic environments while managing multiple priorities.
Sound technical judgment to challenge assumptions and collaborate with architects & engineers.
Proficient in Agile practices with strong understanding of SAFe (Scaled Agile Framework) and SDLC (software development life cycle).
Strong background in technical project and/or program management.
Proficient with tools such as Aha, Jira, Confluence, Tableau, Power BI and DOMO. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $112,000 - $187,000 USD

 Apply on company website