Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Analysis OverviewThe Global Business Solutions Center Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application and end-user support. The team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills.
The primary responsibility will be the support of both Oracle financials modules and related applications. The ideal candidate will demonstrate strong leadership skills and strong functional knowledge of Oracle e-Business Suite and related applications. In this role, you will collaborate with technical staff, application end-users, business owners, and external vendors. As the ideal candidate, you'll showcase robust functional knowledge across the Source to Pay process area.
Role
Manage system enhancements, projects, strategy, setups & system support for assigned Oracle e-Business Suite modules, and other related tools and applications
Lead Operations and be the POC for any Operations questions from different business owners.
Partner with key business users to provide application overviews (including new functionality), assess automation opportunities and/or provide system training as needed.
Collaborate with internal technical teams to facilitate and test issue resolution.
Provide ongoing Production Support - including monitoring of tickets, status communication & escalation.
Lead in the definition and development of project requirements to provide a recommended solution.
Ensure successful project delivery including planning, schedule adherence, status reporting, escalations, testing, user approval, final corrections, and appropriate documentation.
Lead evaluation efforts for new products and/or functionality based on business requirements.
Ensure configuration and training documentation are updated for application changes or new functionality.
Complete testing efforts timely related to application patching, upgrades, modifications, etc.
Direct and Indirect management of staff and/or consultants across geographies and time zones.
Provide leadership, direction and supervision to staff, including their training and objective setting.
Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results.
Perform strategic planning; financial planning; administration and management of team.
All About You
Bachelor's degree in Accounting, Finance, or Information Systems.
MBA and/or CPA preferred.
Functional knowledge of Oracle e-Business Suite version 12 core financial modules
Ability to quickly engage and influence business partners – driving change in the organization
Proficiency with MS Office applications
Knowledge of key Project Management methodologies & tools - Microsoft Projects and Visio preferred
Excellent written & verbal communication skills required – with the ability to effectively communicate & develop strong relationships within a multinational organization
Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects
International & Domestic travel may be required
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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