
Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, First Line Risk Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
What is the opportunity?
This is an exciting opportunity to help our business functions to manage their risks to support the achievement of business objectives within Real Time Payments International at Mastercard.
The successful candidate will become part of a high performing team, dedicated to delivering real time payment services across the globe that underpin over 32 billion transactions a year.
This role is part of the 1st Line of Defence, with a reporting line into the First Line Risk Director.
The appointee will support the First Line Risk Director with embedding a risk management framework and culture to improve risk identification, management, treatment and reporting across the organization. This is a strategically important role that requires the need to work closely and broadly across the business to enhance decision making whilst reducing operational risk and improving overall service resiliency.
The key mandate for the role will be to work closely with both Risk Owners, colleagues in Control Assurance & Validation and the 2nd Line of Defence to support:
- Successful risk assessment that sees ownership of treatment and risk reduction.
- Training & awareness campaigns to embed a culture of risk management within BAU.
- Maintenance & reporting of risk registers so the content supports appropriate discussion, escalation and risk-reward decision making.
- Risk deep dive activities related to areas of perceived risk or weakness that produces insights to proactively manage risk to the organization.
- Governance arrangements that ensure risk practices are being followed, and redirection can occur through C-Suite approval.
What are the key responsibilities of the Role?
Manage risk in a consistent, joined up manner across Real Time Payments International, with the 1st Line of Defence owning risks, the 2nd Line of Defence setting the standards of risk management and providing the review and challenge over those standards, and the 3rd Line of Defence providing the independent assurance over the management of risk:
- Promote a strong, continually developing risk culture, where managing risk is simply part of how we work.
- Evaluate the organization's risk exposures including the identification, assessment and monitoring of the inherent and residual risks and top risks to support the leadership making more informed decisions.
- Work with Controls Assurance & Validation to enable the effectiveness of risk-controls to manage the business safely, sustainably and within risk appetite.
- Provide risk briefings to senior colleagues when required, ensuring risks, issues and appetite breaches are monitored and escalated thoughtfully.
- Support cross-functional initiatives to deliver on risk goals, policies and processes.
- Perform Risk and Control Self-Assessment to support the management of risk and controls associated with critical business processes.
- Partner with the Lines of Business to identify, track, escalate and resolve issues in a timely manner.
- Understand and comply with relevant legal and regulatory requirements applicable to RTP.
What knowledge and skills are we looking for?
- Knowledge of key risk management principles supported by relevant experience.
- Solid understanding of the three lines of defence operating model.
- Confidently develop trusted relationships with peers and senior stakeholders.
- Able to work with minimal supervision.
- Analytical and able to express complex data meaningfully.
- Able to plan and adapt quickly to changes in priorities.
- Excellent communication skills - uses all relevant channels and resources to communicate effectively and proactively.
- Team Player – ability to build and maintain effective working relationships with a wide range of people.
- Demonstrate strong discipline with regard to accuracy and quality of output.
- Sound understanding of data-analytics methods and technical risk management.
- Advanced knowledge of Excel and PowerPoint reporting capabilities, knowledge of other common reporting tools (e.g., Open Pages, PowerBI, PowerApps etc.) a plus.
- Experience in conducting RCSA.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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