Manager, Network Solutions and Switching, Sales Job Listing at Mastercard in St. Leonards, NSW (Job ID R-273842)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Network Solutions and Switching, Sales Role Overview:

The Manager Network Solutions and Switching, Sales is a product enablement role within the Mastercard Australasia Customer Solutions Centre Team and is responsible for shaping and accelerating the market strategy for Mastercard One Credential across Australasia.

This role is pivotal in building issuer pipelines, driving adoption, and removing barriers to growth. The successful candidate will anticipate risks, create clear commercialisation pathways, and work directly with customers to deliver innovative digital payment solutions. Serving as a key representative of Mastercard externally, the Manager will support cross-functional innovation, drive insight-led decisions, and provide payment ecosystem and product expertise.

The position requires a collaborative, curious, and purposeful approach, with limited domestic travel and occasional international engagements.

Key Responsibilities:

Market Strategy: Shape and accelerate the Mastercard One Credential market strategy in Australasia (Australia, New Zealand and Pacific Islands), ensuring alignment with overall business objectives and market demands. Works closely with Regional and Global counterparts to understand, and where relevant, influence the product roadmap.

Issuer Pipeline Development: Work with customer account managers to build strong pipelines with issuers, drive adoption, and remove barriers to growth by identifying and engaging prospective partners.

Customer Engagement: Work directly with customers to understand their needs, deliver tailored solutions, and foster long-term relationships that support Mastercard's growth.

Risk Anticipation: Proactively identify and mitigate risks, technical, operational, regulatory or other, that could impede commercialisation or growth, ensuring a resilient go-to-market approach.

Commercialisation Pathways: Develop and execute clear, actionable plans for commercialisation including pricing recommendations.

Playbook and Value Proposition Development: Create practical playbooks and compelling value propositions that educate internal and external stakeholders about use cases, onboarding and reporting, including technical documentation and implementation guides appropriate to the market.

Cross-functional Innovation: Collaborate with internal teams to support innovation and integration across product, technology, and commercial functions.

External Representation: Represent Mastercard at industry forums, client meetings, and external events, promoting Mastercard's network solutions and switching capabilities.

Lead internal product training, and support any internal queries specific to Mastercard One Credential and other Network Solutions initiatives as appropriate

Insight-led Decision Making: Drive decisions based on market insights, analytics, and customer feedback, translating data into actionable strategies.

Ecosystem and Product Expertise: Provide expert guidance on the payment ecosystem, including AU/NZ/Pacific Islands issuing and acquiring, and digital payment technologies.

KPI Definition and Tracking: Define, monitor, and report on key performance indicators to measure progress, adoption, and impact.

Candidate Profile:

Experience: Demonstrated success launching and scaling digital products, ideally in payments or financial technology.

Complexity Navigation: Proven ability to navigate complex stakeholder environments and manage competing priorities.

Communication: The ability to translate technical information into product materials that are accessible for non/less technical partners, and confidently present to internal or external groups

Leadership: Experience leading initiatives across multiple functions, including product, technology, and commercial/business teams.

Expertise: Deep understanding of digital payment solutions, including issuing and acquiring in Australia (essential), New Zealand (ideal), and Pacific Islands (ideal).

Technical Knowledge: Strong grasp of payment technologies, network solutions, and switching infrastructure. Ability to understand product design/architecture documentation. Can use Figma & Powerpoint to create sample use-case flows & UX, for ideation with customers.

Collaboration: Demonstrated collaborative working style, building strong partnerships and driving shared outcomes.

Curiosity and Purpose: Naturally curious, eager to learn, and purposeful in approach to problem-solving and innovation.

Working Style

The ideal candidate thrives in a fast moving, collaborative environment, approaches challenges with curiosity, and is purposeful in delivering results. A hands-on, practical mindset and willingness to work cross-functionally are essential. The candidate must be organised and be ready to support a variety of stakeholders who wish to understand Network Solutions/Mastercard One Credential product capabilities.

Reach and Travel Requirements

This role is based in Sydney, with limited domestic travel and occasional international engagements required to support issuer relationships, industry events, and intra-regional collaboration.

If you're excited by the opportunity to shape the future of digital payments, work closely with customers to drive adoption, and contribute to innovative network solutions across Australasia, we'd love to hear from you.

Apply now to join Mastercard and help unlock priceless possibilities for all.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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