Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
People Specialist We are seeking a dedicated People Specialist to join our HR team. This role plays a crucial part in supporting our employees and fostering a positive work environment. The People Specialist will be responsible for handling various aspects of employee relations, acting as a business partner, managing benefits operations, and enhancing the overall employee experience.Role Description:
Act as a primary point of contact for employee inquiries and concerns, providing timely and effective resolution.
Collaborate with managers and employees to address performance issues, conflicts, and other HR-related matters.
Serve as a trusted advisor and business partner to department heads and leadership, offering HR expertise and guidance on people-related initiatives.
Manage the operational aspects of employee benefits programs, including enrollment, communication, and vendor relations.
Coordinate employee engagement activities, recognition programs, and events to promote a positive employee experience.
Assist in the development and implementation of HR policies, procedures, and initiatives to support organizational goals and compliance.
Conduct regular analysis of HR metrics and trends to identify areas for improvement and drive strategic decision-making.
Stay updated on relevant employment laws and regulations to ensure compliance and mitigate risks.
All About You/Experience:
Bachelor's degree in Human Resources Management, Business Administration, or related field.
Proven experience in HR operations, employee relations, or a similar role.
Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization.
Ability to maintain confidentiality and handle sensitive information with discretion.
Knowledge of HR best practices, employment laws, and regulations.
Experience with HRIS systems and proficiency in MS Office suite.
Strong analytical skills with the ability to interpret data and make recommendations.
Proactive mindset with a focus on delivering high-quality service to both internal and external stakeholders.
If you are passionate about supporting employees and driving a positive workplace culture, we encourage you to apply for this exciting opportunity!
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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