Product Implementation Lead, AP Job Listing at Mastercard in Singapore (Job ID R-274142)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Implementation Lead, AP AP Financial Crime Product Implementation Lead

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Today's digital economy opens up a world of opportunity for everyone everywhere to connect. Mastercard Identity securely and seamlessly connects people with merchants, banks and businesses worldwide — enabling them to interact with confidence how, where and when they want. Powered by its identity data sharing technologies, identity insights, machine learning risk scores, and biometrics, Mastercard Identity enables organizations to verify and authenticate more genuine consumers and prevent fraud in real-time. As a global leader in identity, the company fuels and secures the entire verification and authentication lifecycle. From the initial account opening through account changes – and across the payment transaction and fraud ecosystems, Mastercard Identity instills trust on both sides of the interaction.

Overview

The Financial Crime Solutions (FCS) team is a cross-functional team, overseeing solutions that are dedicated to safeguarding businesses and consumers from various financial crimes. Made up of our product management, data scientists, operations, and technology partners, we have launched solutions for account-to-account real-time payments that detect and prevent fraud, with advanced technologies, data analysis techniques and industry best practices to identify suspicious patterns, behaviours, and transactions on a global scale.

We are now building a new Centre of Excellence (COE) in Asia-Pacific, designed to act as a regional hub for the Cyber & Scam Centre. The Centre will drive scalable growth and robust delivery tailored to AP priorities, responsible for developing innovative solutions, and use cases to the needs and priorities for AP. The COE aims to strengthen Mastercard's leadership in anti-scam and fraud prevention through thought leadership and industry engagement.

We are now looking for an Asia Pacific (AP) Financial Crime Product Implementation Lead to help drive delivery of existing and new products, product roadmap and strategy by consistently innovating and problem-solving.

The role involves leading the design and development of innovative product architectures to support AP business objectives and customer needs. Responsibilities include collaborating with cross-functional teams to define technical requirements, ensuring scalability and performance of solutions, and driving alignment with organizational strategies. Through collaboration, strategic analysis and innovative thinking, this role will help strengthen our position in the market and provide unique learnings in an ever-evolving landscape.

The position requires staying updated on AP industry trends and emerging technologies to inform product development and architectural decisions. Additionally, the role includes mentoring team members and fostering a culture of continuous improvement and technical excellence.

Role
• Lead Technical Engagements: Own the AP regional end-to-end technical relationship with global partners, from early-stage ideation through to scaled deployment of FCS Solutions.
• Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architecture leveraging FCS product suite and technology platform.
• Partner Collaboration: Work closely with FCS technology partners (including local partners, government agencies etc.) to co-create technical solutions to deliver FCS Solutions.
• Policy/ Regulation Enablement: Identifying and advocating harmonized regulations and standards to support Financial Crime Solutions deployment.
• Cross-Functional Leadership: Collaborate with Global Product, Engineering, Operations teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution.
• Global Coordination: Act as the central technical point of contact for AP regional teams, ensuring consistency in solution design and partner onboarding across markets.
• Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget. Proactively communicate situation and proposed solutions to senior management

All About You
• Significant background in payments and financial services, specific experience working in fraud is preferred
• Experience working with AI/ML fraud platforms is preferred.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep into all areas of the business to deliver creative solutions.
• Demonstrated ability to multi-task and prioritize in order to meet project constraints (budget, deadlines, etc.)
• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
• Lead by example with hands-on approaches to demonstrate product architecture excellence and share best practices
• Brings deep expertise in digital payments, API-first solution development, and fraud/money mule prevention solution — with a proven ability to build bridges between business strategy and technical delivery.
• Demonstrate and drive Mastercard Ways through their behaviour, (e.g. customer and stakeholder interactions)
• Experience working with AP financial services and government entities is a desired

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website