Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Regional Director, Product Management, Mastercard Payment Gateway OverviewMastercard Gateway and Acceptance are key strategic priorities for the Asia Pacific region. Our goal is to empower acquirers, merchants, payment service providers (PSPs), and payment facilitators by delivering best-in-class experiences across both online and in-person commerce. We aim to establish Mastercard Payment Gateway Services (MPGS) as the preferred platform for acceptance.
As a critical component of Mastercard's regional growth strategy, this role will lead product and program management for the Asia Pacific region. The individual will drive the delivery of new features, functionalities, payment channels, and options in collaboration with the Gateway Commercialization team, Customer Solution Centers, Global Product, Operations, Delivery, Compliance, Legal, Marketing, and other partners.
The successful candidate will jointly own budget goals and be evaluated based on revenue contributions from new service features, regional market enablement, and acquirer onboarding.
This role reports to the Senior Vice President, Gateways & Access, Asia Pacific.
Key Responsibilities
• Develop a strong understanding of market strategy, industry trends, and customer needs in the gateway and acceptance landscape, including PSPs, payment facilitators, acquirers, and merchants.
• Lead the product pipeline development for MPGS in Asia Pacific—identifying opportunities in collaboration with financial institution account teams, market development teams, and Customer Solution Centers.
• Oversee the full product management lifecycle, including positioning, roadmap planning (24–36 months), intake coordination, feature development, technical onboarding, pricing, billing, sales enablement, and solution support.
• Monitor and report on critical performance indicators through dashboards and operational reviews.
• Support regional planning and opportunity identification by collaborating with account teams and empowering solution specialists.
• Shape market value propositions based on customer insights and research; develop go-to-market strategies that clearly differentiate Mastercard in the acceptance space.
• Provide market intelligence and product requirements to global Product Development and specialist teams.
• Lead a team of product managers focused on core gateway processing, value-added services (VAS), domestic enablement, alternate payment methods (APMs), and omnichannel capabilities.
• Drive strategies to enhance ecosystem value, increase acceptance usage, and grow acquiring-related revenues through cross-functional collaboration.
Qualifications and Experience
• Deep understanding of the gateway and acceptance ecosystem, preferably with experience in the Asia Pacific market.
• Prior experience in the payments, e-commerce, or acceptance services industry—ideally within a large PSP, acquirer, or similar organization.
• Strong analytical mindset and comfort working with financial data and performance metrics.
• Proven ability to engage senior stakeholders on business strategy and drive commercial outcomes
• Leadership experience managing teams and working in a matrixed environment.
• Strong consultative and problem-solving abilities, with excellent communication, negotiation, and presentation skills.
• Demonstrated ability to leverage technology and innovation to deliver results.
• Skilled at cross-cultural communication, with a commitment to continuous improvement and operational efficiency.
• Ability to balance strategic thinking with attention to detail.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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