Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Management All About the RoleAt Dynamic Yield, a Mastercard company, we're on a mission to transform how the world's leading brands connect with their customers. As a globally recognised, people-first organisation operating across six countries, we empower businesses to build exceptional, personalised customer experiences through our cutting-edge Experience OS platform.
Now part of Mastercard's Services division, we combine the agility of a tech innovator with the scale and support of a global leader. Our diverse and inclusive culture thrives on collaboration, creativity, and continuous learning—making it the perfect place to grow your career while making a real impact.
We're seeking a Senior Product Manager to join the Dynamic Yield team and help define the future of customer experience. In this role, you will own and drive our Discovery Products, including product recommendation algorithms, agentic retrieval engines, and semantic and visual search capabilities. You'll play a key role in shaping innovative solutions that connect customers with the most relevant products through intelligent, personalized discovery.
All About the Role
As a Product Manager, You Will:
• Bring experience delivering products in SaaS startups or enterprise environments
• Have a strong background in data and analytics, with a proven ability to turn insights into product decisions
• Have hands-on experience delivering machine learning (ML) and large language model (LLM)-based products in collaboration with data science teams
• Demonstrate a deep understanding of market dynamics, customer needs, and the competitive landscape
• Identify key opportunities and define clear product vision, strategy, and roadmap
• Collaborate cross-functionally with UX, BI, and Product Marketing to ensure product success across the board
• Work closely with engineering to guide technical direction, implementation decisions, and delivery timelines
• Partner with Sales, Marketing, Customer Success, and strategic clients to successfully launch new products and features
All About You
The ideal candidate is passionate about creating seamless customer journeys, motivated by challenges, intellectually curious, and has an entrepreneurial mindset. If you're ready to make a significant impact and push the boundaries of what's possible, we are a match!
Product management skills in SaaS and B2B products.
Analytical and strategic thinker with strong attention to detail and end-to-end ownership.
Experience in one of the following fields is a strong advantage: ecommerce analytics, customer journeys, content personalization, and optimization. A background in search engines, recommendation systems, or building LLM-powered agents.
English verbal/written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams.
Think creatively, deal with ambiguity, and manage changing priorities.
Internal Job Title: Manager, Product Management
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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