Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist Marketing Services, Advisors & Consulting Services Overview:• This position is integral in supporting project managers and the cluster market leader to enhance operational efficiency within Mastercard. It will focus on facilitating smooth cross-functional collaboration and ensuring the seamless execution of procedures. Additionally, this role offers an exciting opportunity for growth and development, allowing you to gain valuable experience in resolving client challenges across both banking and non-banking industries.
Roles and Responsibilities
Client Impact
• Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
• Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
• Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
- Support Project managers (PMs) to develop sound business recommendations and deliver effective client presentations
- Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
- Lead team and external meetings, and lead or co-lead project management
- Liaising with agencies and other support functions on deliverables and processes, e.g., Sourcing, Finance, etc.
- General/administrative – e.g., fulfilment reports, invoicing, SOWs, RRs, meeting scheduling, archiving sign-offs/key documents, etc.
- Value-add by providing ideas and recommendations on optimization, operational efficiency, anticipatory callouts, etc.
- Support and lead Modules/work stream's scope, tasks and deliverable
- Provide feedback to PM and Oversight and juniors and speak up for the integrity of the team and business.
Qualifications
Basic qualifications
• 3-5y+ work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
• Experience managing tasks or workstreams in a collaborative team environment with third parties
• Experience managing clients or internal stakeholders, and vendors
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
Preferred qualifications
• Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Experience developing and implementing solutions and measuring impact on clients' business
• Experience managing tasks or workstreams in a collaborative team environment with third parties
• Experience coaching junior delivery consultants
• Relevant industry expertise and/or experience in product, sales, or marketing technology
• BA or master's degree with specialization in marketing or digital (not required)
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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