Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management – Mastercard Research Center OverviewMastercard Services helps customers across industries make smarter decisions and achieve better outcomes through a tailored portfolio of solutions beyond the transaction.
• We leverage real-time, anonymized, aggregated transaction data, powerful software platforms, and deep expertise.
• We enable customers to make data-driven decisions by providing a holistic view of consumer behavior and actionable insights.
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more.
The Mastercard Services global product team is seeking an Associate Product Manager to support the evolution of consumer research in the Business & Market Intelligence business.
Product Management in Services at Mastercard
• Understand customer needs and help translate them into product features and enhancements.
• Support balancing long-term product direction with current priorities by learning technical, competitive, and commercial contexts.
• Collaborate with Sales, Regional, and Technology teams to ensure successful delivery and adoption of products.
• Assist in building globally relevant solutions by gathering regional requirements and supporting scalable product development.
• Work closely with senior product managers to ensure alignment across the product portfolio.
Role Responsibilities
• Assist in developing and maintaining product vision, strategy, and roadmap for market research products.
• Conduct research on market trends and provide input for new product ideas and enhancements.
• Synthesize analyses into clear, sound recommendations; Supports in structuring and writing reports and developing client ready presentations
• Support product lifecycle activities, including documentation, quality checks, and readiness across delivery and go-to-market perspectives.
• Help track product performance metrics and contribute to revenue and budget reporting.
• Prepare product communications and sales enablement materials for internal teams.
• Coordinate with external vendors and suppliers under guidance, ensuring compliance with Mastercard policies.
• Collaborate across teams and geographies to support successful product launches.
• Demonstrate Mastercard Way behaviors through collaboration and proactive engagement.
All About You
• experience in product management, business analysis, or related fields.
• Strong organizational and project coordination skills.
• Interest in market research and analytics.
• Willingness to learn and contribute hands-on to product development.
• Strong collaboration and communication skills; ability to work in virtual, fast-paced teams.
• Curiosity about technology and how it can solve business problems, including AI.
• Strong Excel and PowerPoint skills
• Knowledge of financial services or payments is a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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