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Company: Mastercard
Location: Toronto, ON, Canada
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Talent Acquisition Strategy & Enablement Overview

This position is an individual contributor role within the Global Talent Acquisition Strategy & Enablement Team. In this role, you will provide disciplined management of capacity planning, resourcing and funding priorities across Global Talent Acquisition while partnering with Strategy & Enablement colleagues, TA leadership, and Finance.

Your operational and analytical support will ensure alignment between leadership priorities, organizational capacity, and funding, enabling effective decision making in support of our strategy.

Role

• Serve as a trusted partner to Global Talent Acquisition by owning, validating, and analyzing datasets across resourcing and other operational excellence priorities that will drive stewardship and decision making.
• Own ongoing headcount and capacity tracking processes, ensuring data accuracy and consistency while refining insights that will shape Talent Acquisition strategy. Refine metrics and standards to deliver measurable improvements in planning and delivery globally.
• Support partnership with Finance and business stakeholders by ensuring incremental funding allocations are accurately tracked and aligned to approved plans for usage.
• Translate complex workforce and financial information into clear, actionable insights for organizational design and recruitment delivery.
• Develop and maintain documentation that will scale governance of our operational excellence priorities while ensuring transparency and auditability.
• Partner with Strategy & Enablement colleagues to improve tracking tools, processes, and controls.
• Handle highly sensitive and confidential workforce, financial, and organizational data with professionalism, discretion, and sound judgment.

About You

• Operational Excellence and Continuous Improvement: Ability to optimize workforce processes using data-driven insights and structured problem solving.
• Workforce Planning & Financial Acumen: Prior experience in workforce planning, workforce transformation, capacity management, headcount tracking, or funding/budget management within a complex organization.
• Trusted Partner: Proven ability as a trusted partner in HR, Talent Acquisition, People Operations, or a closely related function, applying sound judgment, discretion, and a deep understanding of HR compliance and sensitivities.
• Advanced Analytical Capability: Strong analytical and problem-solving skills with exceptional attention to detail and a bias toward data accuracy and consistency.
• Technical Proficiency with People Data: Proficiency in the use of Excel and data visualization or reporting tools (e.g., Power BI, Tableau) to extract, analyze, and synthesize complex HRIS data.
• Executive Communication & Influence: Ability to leverage executive presence and cross-functional communication skills to drive alignment and understanding.
• Execution-Focused Prioritization: Self-directed, organized collaborator with the ability to manage risks and competing priorities in a rapidly changing environment. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $83,000 - $132,000 CAD


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