Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Technical Program Manager Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Payment Services (MPS) portfolio consists of national critical infrastructure, is under heavy regulation and has contractual customer commitments. As a result, rigorous control and oversight is required over releases, patches and configuration, for all technical assets in the Scandinavian data centres which form part of the MPS technical ecosystem.
MPS is looking for an experienced Technical Program Manager with a strong understanding of release and environment management to take on the responsibility of end-to-end management of the MPS portfolio (RTP and Billpay). The person in this role will work closely with a large set of stakeholders to ensure excellent release planning and release management.
Role
As an MPS Technical Program Manager with specific responsibilities for release and configuration management you will:
Work closely with MPS Engineering teams, MPS BizOps and wider technical teams
Deliver strengthened stakeholder management and co-ordination around the changes, releases, patches, and configurations (internally and externally), particularly with regards to changes impacting multiple services and customers
Ensure robust configuration and release management for all hardware and software in the Scandinavian DCs, maintaining overviews of:
All teams maintaining and updating MPS assets
A comprehensive map of assets and versions
A comprehensive view of changes and activities (easy-to-read calendar)
Ensure robust release management for the MPS applications including Developer tool patches and upgrades (Checkmarx, Jenkins, Sonarqube, etc)
Ensure release tagging in Jira following development standards
All about you
· Experience with project management, operating autonomously across multiple teams, with demonstrated critical thinking, and thought leadership
· Demonstrated experience breaking down problems, organizing work, planning, and building
· Proven track record of data-driven decision making and applying continuous improvement methodologies across teams
· Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
· Excellent organization, interpersonal, administrative, and problem-solving skills
· Strong communication skills at all levels of the organization
· Capable of working independently but with a collaborative nature.
· Ability to navigate a matrix organization.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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