Vice President, Consumer Acquisition & Engagement, Product Management Job Listing at Mastercard in Mumbai, MH (Job ID R-245147)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Consumer Acquisition & Engagement, Product Management • VP, CAE Product Management Lead
CAE places Mastercard in the heart of our customer's consumer engagement strategies. Our vision is to become the partner of choice for Issuers and Merchants leveraging our solutions to drive profitable consumer engagement and Mastercard Preference. Mastercard is the largest payments marketing and loyalty provider globally with more than 20 years of driving successful consumer engagement with more than 2500 clients and 300M consumers on our products.

In order to deliver simple, seamless cardholder/consumer experience and drive value to Issuers and merchants though differentiation we are seeking a VP, CAE for the SOA ( South Asia) division.

This role is responsible for driving execution of commercialized (global and regional) products as relevant; develop localized product and service capabilities through local partnerships; provide knowledge of local market landscape, regulatory implications on growth, developing go-to-market plans and identify new revenue or business development opportunities. Partnering with the SOA division (IMK, P&I) and Services leads to execute product strategies to support services revenue growth and contribution to the SOA division.

The CAE team partners with the account team and Services sales on business development opportunities for Merchants and all Issuers accounts. As such they are responsible for taking existing CAE products to the market as solutions, as well as providing regional and global product teams with feedback from the market in terms of sizing the market opportunity and how products are perceived by existing or potential customers.

The role combines partner management, product, commercialization and program management and partners with Services Sales on new business development. The person will need to have personal ambition and drive and be able to work independently from close supervision to skillfully manage all components of the business. Can you demonstrate strategic thinking and how that applies to business objectives and business development activities? Do you have a proven track record in product, commercialization and business development?

The Role
• CAE market lead for SOA is responsible for delivering financial results across all CAE products (Rewards, Offers, Marketing Services, DY) against set objectives for the SOA division.
• Partnering with the account management team to develop account plans that protect existing revenue and drive growth. Partners with Services Sales team to identify and deliver on new business opportunities
• Provision of original thought to resolve issues and create new loyalty, Marketing and Consumer engagement business opportunities
• Ability to think strategically and develop both short and long term strategy for continuous growth and development and translating this into tangible annual roadmaps, priorities and tactical initiatives
• Oversee implementation and development of new CAE product & platform launches in the division
• Identify partnership opportunities and strategic partners to build a growing base of Mastercard related assets focused on customer-led product constructs.
• Leverages In-Market expertise to lead In-Market product strategy, product roadmaps & priorities, cross-product integration and leveraging market insights to differentiate from competitors
• Acts as an expert, advocate and champion for designated products to internal and external stakeholders
The role reports directly to CAE AP Regional Lead.

Experience, Knowledge , Skills

• Led complex, international, cross-functional programs
• Extensive success building relationships with global multi-cultural teams and coordinating remote teams
• Proven ability to build collaborative working relationships with internal and external stakeholders
• Product and partner management experience
• Deep understanding of issuers and merchants business needs and ability to pro-actively address these needs with CAE solutions.
• Background in consumer banking or selling to consumer banking clients, ideally in cards business, therefore having knowledge of the payments and card industry.
• Leading and managing through change
• Experience in loyalty industry and partnerships an advantage.
• Strong interpersonal and leadership skills; will need to be “hands-on” and able to function without a large infrastructure around him/her, yet still being able to leverage support from Regional and Global Office
• Strong sense of ownership and accountability
• Excellent verbal & written communication and presentation skills
• Highly proactive and self-driven individual who is comfortable operating in a fast-paced business environment, has strategic intent with a strong orientation to delivering tactically

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website