Vice President, Developer Experience Job Listing at Mastercard in New York, NY (Job ID R-266955)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Developer Experience The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.

The Vice President of Developer Experience (DevEx) is a strategic leader responsible for shaping and delivering an exceptional developer experience across Mastercard Developers. This role oversees the design and ownership of the platform's developer experience, while driving marketing, communications, developer advocacy, and the future direction of the platform. The VP will lead initiatives that extend the platform's capabilities, including AI-driven enhancements, new program extensions, and innovative toolkits that empower developers globally.

The Role
Platform Strategy & Innovation
• Own the vision and support the roadmap for Mastercard Developers, ensuring alignment with business objectives and developer needs.
• Drive platform enhancements, including AI toolkits and exploration of emerging technologies to improve developer workflows.
• Identify and support the launch of new program extensions that expand the platform's value proposition.

Developer Advocacy & Marketing
• Lead global developer advocacy programs to foster engagement and community growth.
• Oversee marketing and communications strategies that position Mastercard Developers as the premier platform for innovation.
• Represent the developer experience in external forums, conferences, and industry events.

Design & Experience Leadership
• Lead the team that sets visual and user experience design standards for the platform, informed by research and customer insights.
• Ensure a customer-centric approach to all design decisions, balancing business goals with developer needs.
• Serve as the first point of contact for product experience, design engagements and manage demand pipelines.

Collaboration & Influence
• Build productive relationships with senior partners across business, product, engineering, and other cross-functional teams.
• Host discipline-wide meetings to inspire, inform, and set direction for the team.
• Actively participate in strategy sessions and workshops to align priorities and deliver impactful outcomes.
• Build and scale a high-performing Developer Experience organization by hiring specialized talent across design, developer advocacy, marketing, and emerging technology domains.
• Ensure resource alignment with strategic priorities, including platform innovation, AI-driven enhancements, and global developer engagement programs.

Team Leadership & Development
• Set the strategic vision for the Developer Experience team and foster a culture of innovation and collaboration.
• Define team values, objectives, and growth goals.
• Attract, develop, and retain top talent to build a strong organization.

All About You:
• Proven experience in developer experience, platform strategy, or related leadership roles.
• Strong understanding of developer ecosystems, APIs, and modern software development practices.
• Experience in marketing, communications, and developer advocacy.
• Demonstrated ability to manage and lead cross-functional teams and deliver complex programs.
• Passion for innovation and emerging technologies, including AI.
• Deep knowledge of AI technologies, including generative AI, machine learning, and their application in developer tools and platforms.
• Experience driving innovation through emerging technologies and integrating them into scalable developer ecosystems.
• Experience managing people Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

New York City, New York: $245,000 - $391,000 USD

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