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Company: MedStar Health
Location: Clinton, MD
Career Level: Associate
Industries: Not specified
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Description

About the Job

General Summary of Position
Serves as a key operational resource that supports a high reliability and regulatory compliant organization. Works with leaders and teams across MSMHC to support the Policy and Procedure Program and PolicyTech software platform at MSMHC. Acts as the first point of contact for viewers document owners reviewers and approvers of MSMHC Policies and Procedures (P&P) for troubleshooting use of the system technical or process questions and coordinating system updates.

Primary Duties and Responsibilities


  • Triages and responds to inquiries regarding Policy and Procedures and PolicyTech. Handles concern/question provides job aides or refers to appropriate leader based upon the inquiry.
  • Coordinates with Information Services regarding any PolicyTech updates or upgrades and on any MSMHC system changes that impact PolicyTech connectivity and/or functionality.
  • Facilitates approval of MSMHC consents consistent with standards defined by Legal Counsel and Ethics Committee. Supports organizational content experts with preparing consent for approval.and uploads approved consents to the EMR accessible location. Mentors organizational leaders across the organization regarding clinical forms development approval and loading into PolicyTech . Collaborates with members of forms committee to maintain MSMHC standards to ensure readability and scanning capability into the EMR
  • Designs and prepares administrative reports on PolicyTech system use P&P training adherence to MSMHC P&P Standards.
  • Supports the priority improvement projects of the Policy and Procedure Program and new MedStar initiatives that require implementation planning and guiding documents at MSMHC.
  • Assists in the development and distribution of job aides and training material for the Policy and Procedure Program.
  • Coordinates the operations of the PolicyTech system at MSMHC included but not limited to: Tracks PolicyTech licenses and facilitates assigning PolicyTech roles within the system. Works with HR position change report and reassigns PolicyTech documents for associates and providers who are document owners writers reviewers and/or approvers. Reviews all documents referred to the Medical Executive Committee (MEC) to ensure they meet MSMHC policy and procedure standards and facilitate timely review and approval. Coordinates with document owners to address any concerns raised. Coordinates and assists in training and mentoring new Document Owners and Approvers and collaborates with other PolicyTech System administrators in developing curriculum and training material. Assists with regulatory and risk management requests for documents and archiving/approval information from PolicyTech. Serves as internal expert on identifying relevant regulatory references from both internal and external sources. Maintains a log of PolicyTech development upgrades and program changes. Identifies and shares best practices in utilizing the full workflow PolicyTech offers.
  • Ensures organizational compliance with policy governance standards.
  • Monitors policy review cycles and document expiration dates.
  • Supports accreditation and regulatory readiness activities through management of organizational guiding documents.
  • Conducts audits of policy content approval workflows and document metadata.
  • Provides consultation regarding document development formatting approval pathways and version control.
  • Supports integration of current guiding documents with electronic medical record for easy access for clinicians and to meet regulatory intent at both the application and program design approaches.
  • Performs other duties as assigned.
    • Minimal Qualifications
    Education
    • Bachelor's degree required
    • Master's degree preferred
    • Extensive relevant experience in healthcare setting can contribute to meeting these requirements.
    Experience
    • 5-7 years in Healthcare Quality and/or Risk Management clinical relational database Administration or Policy/Procedure Development required

    This position has a hiring range of

    USD $114,004.00 - USD $219,960.00 /Yr.


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