Emergency Room Discharge Coordinator Job Listing at MedStar Medical Group in Washington, DC (Job ID req31267)

Description

Department: Emergency Room
Status: Full-time, 40 hours per week
Schedule: Monday-Friday, 8:30am-5:00pm

Job Summary: 
 

MedStar Health is looking for an Emergency Room Discharge Coordinator to join our team at MedStar Georgetown University Hospital! 

As an Emergency Room Discharge Coordinator, you will be responsible for the coordination of patient care and access to services, provides materials and serves as a liaison with members of the patient's health care team as well as provides administrative support to the department physicians. Functions as a patient advocate, guides patients and families throughout the process.   

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move! 

 
Primary Duties: 

• Serves as navigator for patient and family members through coordinating care with all members of the healthcare team including physicians, clinic support staff and other members of the healthcare team. 

• Coordinates patient's appointments including office, specialists, testing, pre-operative, post-operative and surgical appointments. Functions as a liaison between patients, families, health care team and community resources. Advocates for identifying and eliminating barriers to care. 

• Handles referral calls to ensure streamlined access to care. Ensures patient referral process for specialty services is coordinated, anticipating patient and family needs throughout the process. 

• Provides clerical and administrative support to physicians including answering the telephones, relaying messages, and transmitting information to the appropriate personnel. Composes and types the correspondence of various clinical and non-clinical documents. Manage physician's calendar and coordinates meetings, etc. 

• Schedules surgical cases and admissions for the department. Communicates posting information to physician, nurse and administrative staff within the department, as appropriate. Communicates scheduling information, including information regarding surgical schedule, MedStar Georgetown University Hospital facilities, policies and instructions to patients and families.  
   

Qualifications: 

• Associates degree. 

• 1-2 years' experience in a medical clinical office as a Patient Registration Associate or Administrative Assistant. 

• Bachelor's degree preferred. 

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.