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Company: MedStar Medical Group
Location: Baltimore, MD
Career Level: Executive
Industries: Not specified

Description

General Summary of Position
Provides administrative and secretarial support to the Hospital President. Completes specific work projects as assigned relative to hospital-wide operations or specific department needs, providing informational support for evaluation or resolution of regulations, procedures, or practices. Serves as confidential secretary and assists with responsibilities related to the Board of Trustees, medical staff, associates, and the public. May manage the office.


Primary Duties and Responsibilities

  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
  • Assists in the strategic planning of both short- and long-range plans.
  • Composes and types correspondence, reports, memoranda, special projects, technical papers, and related material. Takes and transcribes a variety of dictated materials. Collects and prepares information for use in discussions and meetings with executive staff members and outside individuals.
  • Coordinates and completes relevant surveys from licensing agencies, education, and public institutions. Conducts external and in-house surveys for competitiveness and productivity comparisons.
  • Coordinates travel and hotel reservations for President, Chairman of Board of Trustees, the President of the Medical Staff, or other selected individuals as required.
  • Gathers, investigates, researches, analyzes, and studies activities affecting hospital-wide or intra/interdepartmental operations. Reviews, updates, and communicates policies and regulations. Compiles material for submitting applications to various agencies, TJC surveys, etc.
  • Investigates patient complaints and recommends resolution.
  • Manages secretarial and clerical routine of the executive office. Coordinates administrative secretaries' time off for breaks, lunches, illness, vacations, etc. Prepares time cards and payroll data. Schedules and supervises temporary secretarial services or volunteers as workload requires.
  • Orders floral arrangements or other appropriate items for the Board of Trustees, medical staff, etc., in cases of congratulations, serious illness, or death.
  • Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.
  • Participates in multidisciplinary quality and service improvement teams
  • Performs general office responsibilities such as: orders and maintains office supplies and equipment, answers telephone and provides information in accordance with company policy, screens calls, mail, and visitors, assists hospital staff with notarization of applications, letters of certification, etc.
  • Schedules appointments and assembles pertinent material for scheduled meetings and seminars. Records meeting minutes to maintain an accurate record of decisions.
  • Serves as secretary and provides confidential administrative support to the Hospital President . Assists with responsibilities to the Board of Trustees, medical staff, associates, and the public. Records and types Board of Trustees Meeting minutes and maintains Board Committee minutes book. Makes arrangements for Board Committee meetings; prepares agenda drafts; and collects, assembles, and distributes material for meetings. Sets up and maintains records, files, and office procedures for the President and CEO. Maintains personnel files and other information of a highly confidential nature.
  • CUSTOM.PRIMARY.DUTIES.RESPONSIBILITIES.ADDENDUM


     

    Minimum Qualifications
    Education

    • Associate's degree required or
    • an equivalent combination of education and related experience. required

    Experience

    • Progressively responsible related experience required

    Knowledge, Skills, and Abilities

    • Typing, shorthand, transcription, word processing, and bookkeeping skills.
    • Working knowledge of various computer software applications.
    • Ability to maintain strict confidentiality.
    • Excellent interpersonal skills, including verbal and written communications.


    This position has a hiring range of $80,995 - $152,027

     


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