MedStar Medical Group Job - 49208050 | CareerArc
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Company: MedStar Medical Group
Location: Leonardtown, MD
Career Level: Entry Level
Industries: Not specified

Description

General Summary of Position
Plans, organizes, and coordinates various team/department activities, and events in the office to assure high quality care and efficient service to patients. Performs various administrative duties such as typing, scheduling patient appointments, record keeping, database administration, etc. Maintains statistical data and distribution as required.


Primary Duties and Responsibilities

  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Develops and implements policies and procedures relating to the administrative functions of the department. Complies with governmental and accreditation regulations.
  • Answers telephone, screens and routes calls, takes messages and provides prompt and appropriate assistance to callers. Resolves problems/issues or directs callers to appropriate resources. Picks up, opens and routes incoming mail and distributes correspondence and other material. Receives deliveries.
  • Coordinates adherence to deadlines and secures various results and requests for records both internal and external. Assists with development and preparation of various reports and schedules. Manages the collection and disbursement of statistical information related to the department.
  • Investigates and resolves problems. Takes initiative to determine appropriate action and resolution of various day-to-day matters, issues and projects within scope of authority. Exercises independent judgment with respect to real and potential problems and brings such matters to the attention of appropriate party with recommended action, when appropriate.
  • Manages the administrative function of the department. Plans, organizes and coordinates special projects, programs and/or events for the department. Maintains accurate database and filing system for the department. Organizes and retrieves information on an ongoing basis. Attends designated committee/management meetings and takes minutes. Distributes correspondence and handles follow up related to the meetings as required. Assures that confidential information and activities are handled discreetly and classified information is safeguarded. Organizes, schedules and confirms meetings and/or conferences. Reserves conference rooms and equipment, selects and order refreshments/meals and composes meeting notices and correspondence.
  • Serves as departmental liaison with internal departments including Purchasing, Accounts Payable, and Payroll and also with external vendors.
  • Monitors and orders supplies and requests maintenance of office equipment. Reviews orders of supplies from other members of the department. Prepares payment vouchers for goods and services received by the department.
  • Prepares monthly statistical reports of charges or expenses to the department budget.
  • Maintains current knowledge of technical, IT, computer and business skills and developments. Communicates relevant information to the work group.
  • Relates to peers, supervisor, and customers on a daily basis effectively. Handles personnel related activities for the department, including assisting leadership with physician and APP employee evaluations, employee physicals, tuition assistance, property receipts, and employee requisitions.
  • May assist in the coordination, processing, and maintenance of applications, verification of credentials, department orientation and/or other administrative activities for the physician group. Participates in department planning and development including preparation and justification for staff and equipment.
  • May assist in the training and orientation of department staff. May initiate or make recommendations for personnel actions and development as it relates to billing procedures and the administrative function of the department.
  • May be accountable for assuring that the hospital billing and office billing for the department is processed accurately. Verifies the accuracy of all codes, documents, and signatures are correct to submit to billing. Follows up with physicians when information is missing from the fee ticket and ensures there is a fee ticket for each patient seen.
  • May coordinate patient test result reporting with the provider and if appropriate, scan and index these reports into EMR. Responsible for entering all hospital new patients records into Centricity and creating the medical record.
  • Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.
  • Participates in multidisciplinary quality and service improvement teams.

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    Minimum Qualifications
    Education

    • High School Diploma or GED equivalent required or
    • Associate's degree secretarial, business, accounting and computer courses preferred

    Experience

    • Progressively more responsible administrative job related experience. required and
    • Experience in a medical office or ambulatory health setting preferred

    Licenses and Certifications

    • No special certification, registration or licensure required and
    • Notary License (NOTARY PUB) Commission as a notary public in the District of Columbia and/or Maryland within 1 Year required

    Knowledge, Skills, and Abilities

    • Strong working knowledge of Microsoft Word, Excel, and Access software applications.
    • Excellent verbal and written communication skills.
    • Transcription skills preferred.


    Why MedStar Health?
    At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

    • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
    • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
    • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
    • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

    About MedStar Health
    MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

    MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.


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