Office Asst Job Listing at MedStar Medical Group in Washington, DC (Job ID req36769)

Description

The Office Assistant performs a variety of assigned clerical and patient care duties essential to the daily operations of the assigned department. Duties may vary by department and/or site and may include: patient registration, patient scheduling, coordinating the physician order re-certification process, insurance verification and coordination of services for patients, charge entry and reconciliation functions, co-payment and daily cash receipt responsibilities, assisting with medical record operations on a daily basis, greeting, registering and escorting patients, completing patient set-ups, turning over patient rooms and ensuring that the exam room is properly cleaned and prepped, performing other patient care duties determined by the therapist or physician, editing and distributing clinical dictations, order and maintain clinical and administrative supplies, creates patient registration packets for patients and/or billing department, and providing front office and/call center coverage and assistance.
Education

• High School Diploma or GED required and
• Associate's degree (A.A.) preferred or
• Bachelor's degree from a college or university in healthcare or related field preferred

• 1-2 years Experience working in a role involving customer service required
• 1-2 years Experience in a medical office required or a combination of experience and education will be accepted for outpatient physician centers. preferred
• Less than 1 year 3 months of related experience/and or training in a fast paced medical office setting for therapy/ambulatory offices preferred

• Excellent customer service, as well as excellent verbal and written communication skills.
• Basic knowledge of Microsoft office products including Word, Excel and Outlook.
• Highly organized, process oriented individual who has the ability to multi-task, be flexible and be a self-starter.
• Ability to follow instructions and assist visitors and/or patients without compromising safety, service, care or efficiency.
• Friendly and professional when interacting with patients and visitors at all times.
• Position is initial face and the initial voice of the clinic and should be able to project a positive and professional image at all times.