RN Case Management Trainer Job Listing at MedStar Medical Group in Baltimore, MD (Job ID req46620)

Description

General Summary of Position
The trainer, Clinical Operations MFC DC, is a critical role that ensures the success of our newly hired RN Case Managers, Case Manager Social Workers, and other members of the Case Management / Clinical Operations staff. This associate will be responsible for the onboarding and ongoing training of our staff using a standard curriculum that adheres to state and other regulatory requirements. Working with Case Management Leadership, this trainer will develop and maintain the curriculum for the Case Management / Clinical Operations department. Associate training will be conducted in person and virtual. The Trainer will have impact across MFC DC and Maryland health plan. The trainer will utilize performance data to determine training effectiveness and areas for improvement and share summary of findings with clinical leaders and Quality Improvement Committee (QIC). The trainer will maintain current knowledge about NCQA, contract requirements, healthcare / industry trends, District regulations, and other compliance standards. The trainer will assist with audits of staff documentation and their adherence to department processes and policies.

Primary Duties and Responsibilities

Minimum Qualifications
Education

• Bachelor's degree in Nursing required

Experience

• 1-2 years Case Management and utilization review experience required and
• 1-2 years Training experience required and
• 3-4 years diverse clinical experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in the District of Columbia and Maryland Upon Hire required

Knowledge, Skills, and Abilities

• Skilled in planning, executing, and evaluating educational gaps and developing performance improvement initiatives
• Possess exceptional interpersonal and communication skills
• Knowledge of current trends in healthcare delivery and Case Management / utilization review criteria
• Ability to use computer to enter and retrieve data.
• Ability to create, edit and analyze (Word, Excel and PowerPoint) preferred
• Demonstrate proficiency with all MedStar Family Choice software systems that support the clinical operation.
• Be skilled in planning, executing, and evaluating educational gaps and developing performance improvement initiatives
• Possess exceptional interpersonal and communication skills.

This position has a hiring range of $87,318 - $157,289