Telecommunications Operator Job Listing at MedStar Medical Group in Washington, DC (Job ID req46222)

Description

General Summary of Position

The telecommunications team at MedStar National Rehabilitation Hospital has a PRN opening. The Telecommunications Operator is the first point of contact for callers and will provide general information. This department is open 24/7 and the ideal candidate will have open availability to fill in as needed. 

Status: PRN (as-needed)

Schedule: Work schedule will vary, flexible availability required to cover day, evening, overnight, and weekend shifts as needed

PRN positions are generally not eligible for benefits.

Primary Duties and Responsibilities

Minimum Qualifications
Education

• High School Diploma or GED required.
• Some college/vocational education preferred.

Experience

• 1-2 years Telecommunications experience in a hospital/call center environment required.

Knowledge, Skills, and Abilities

• The incumbent in this role will be required to have excellent customer service skills in addition to excellent verbal communication skills as this individual will be the main point of contact for all stakeholders who will need to be directed to the appropriate parties.
• The incumbent will also be required to communicate effectively in writing.
• The ideal candidate will also be able to function efficiently when there are a high volume of calls and be able to multitask accordingly.

This position has a hiring range of $17.50 - $28.73