Description
Job Summary:
MedStar Health is looking for a Unit Secretary to join our team at MedStar Washington Hospital Center in the Nursing Unit 1F. This position is PRN and will be as needed covering shifts 7a-3p, 3p-11p, 11p-7a, 7a and 7p. The ideal candidate will possess knowledge of standard office/medical equipment (i.e., computer, data terminal, printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, or tables).
As a Unit Secretary, you will perform various clerical support activities for a nursing unit, and ensure the timely, efficient, and organized flow of operations for the assigned nursing station/area.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
Greets patients, visitors and/or physicians and provides appropriate assistance. Answers incoming telephone calls to the unit, including STATS, patient call system requests and other alarms as needed, telemetry phone. Relays all messages as needed. Uses the proper phone during outages. Monitors and responds to requests for ingress and egress for units with locked access controls. Facilitates and prepares for MedConnect Downtime. Faxes orders to pharmacy and other appropriate areas such as dietary and radiology. Transcribes orders to Kardex; prepares MAR and ensures MC downtime forms are complete and ready. Enters/updates unit charges into the computer as applicable.
Troubleshoots basic equipment. Reports and follows up with BioMed (or outside company) for any repair needs. Initiates and completes clerical functions regarding the admission, discharge, and transfer of patients. Coordinates with the Resource nurse and the primary nurses of patients accordingly. Initiates and follows up on requests such as work order requests (engineering, electric, carpentry, IT, etc.).
Files hard copies such as face sheets and paper orders in the appropriate patient medical chart. Thins patient medical chart, prepares new chart, and facilitates discharged patient's chart to Health Information Management (HIM) department. Assists in maintaining unit supplies/equipment by monitoring inventory levels, ordering supplies, and completing appropriate logs. Maintains unit device inventories as applicable, such as telemetry boxes, associates' work phones, locators, handheld devices, WOWs. Checks and ensures appropriate unit items such as O2 tanks, chair alarms, etc. Manages the Logi-D supply system.
Uses different electronic systems appropriate for a unit secretary, such as MedConnect, the Nurse Call system, Teletracking, etc. Enters/adds non-clinical orders such as equipment (beds and medical supplies). Determines new orders for review and alerts nurse (discharges, stat orders, etc.). Runs reports on different quality indicators such as fall risk patients, central lines, foley catheters, flu vaccine, etc. Enters patient-nurse and PCT (Patient Care Technician) assignment. Ensures all staff are logged in. Answers consoles and relays message. Checks associates' work phone every shift and assigns to staff. Updates assignments as needed. Checks assignments and admissions/transfers and relays updates to resource as needed. Enter requests such as bed requests, transport, and item requests. Orders unit supply needs for supervisor's approval.
Cross-covers for other nursing units and gives report to on-coming Unit Secretary or nursing associates at completion of assigned shift. Maintains a clean, organized, and efficient workstation. Distributes patient mail, messages, flowers, etc. Maintains and coordinates clearing of unit hallways such as beds for pick-up. Assists with training of new unit secretaries. Maintains daily census/nursing assignment boards and/or nursing assignment information sheets. Posts and updates assignment boards for physicians, APPs, Respiratory Therapist, IV Therapist, and other ancillary associates.
Qualifications:
High School Diploma or GED
Hospital or clerical experience demonstrating good working familiarity with typing/computer keyboarding and medical terminology familiarity.
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