Description
Patient Service Representative
Mercy Clinic's South – Gastroenterology
10012 Kennerly Rd, St. Louis, MO 63128
Full-Time | Monday–Friday, 8:00 AM – 4:30 PM (40 hours/week) Why Join Us?
Outstanding Benefits from Day One:
- Health, Dental, and Vision Insurance – United Healthcare
- Generous Paid Time Off (PTO) – Up to 34 days annually, including holidays, vacation, personal time, and short-term illness
- Paid Parental Leave – Support for growing families
- 401(k) with Employer Match – Plan for your future
- Tuition Reimbursement – Up to $2,000 for continuing education per fiscal year
- Annual $100/month contribution to eligible Dependent Care FSA participants
- Paid Volunteer Time – Give back to your community
- Free Parking
- Competitive Salary and Career Growth Opportunities
Are you passionate about delivering exceptional patient experiences? Mercy Clinic's South – Gastroenterology is seeking a Patient Service Representative (PSR) who thrives in a fast-paced, patient-focused environment. As the first point of contact for our patients and visitors, you'll play a critical role in creating a welcoming and professional atmosphere.
In this key front desk role, you'll manage daily administrative workflows, support clinical staff, and ensure smooth operations from check-in to check-out. If you're compassionate, detail-oriented, and committed to excellence, we invite you to join our team and make a meaningful impact on every patient's journey.
Qualifications:
Patient Service Representative
- Education: High school diploma or equivalent
- Experience Preferred: One year of applicable medical office experience.
- New hire must attend Clinic Core Front Desk Training through Clinical Education.
All new hires are hired into this role.
Advanced Patient Service Representative (Internal Only)
- Education: High school diploma or equivalent
- Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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