Practice Manager (Exempt) Job Listing at Mercy in St. Louis, MO (Job ID JR2422162)

Description

Find your calling at Mercy! Practice Manager – Spine & Pain Clinic (Mercy South, St. Louis, Missouri)

Step into a key leadership role at Mercy South's Spine & Pain Clinic, where you'll drive both clinical excellence and an exceptional patient experience. As Practice Manager, you will oversee the daily operations of a dynamic, patient‑focused practice, guiding a dedicated clinical and administrative team that supports our providers and delivers compassionate, high‑quality care to the community. Position Details:

Practice Manager

Mercy Clinic Spine & Pain Management - Southfork

12700 Southfork Road

St. Louis, MO 63128

Schedule: Monday through Friday, Full Time, Exempt Position

Qualifications

Education: High School diploma or GED. Bachelor's degree or equivalent experience required.
Experience: Knowledge and experience with Microsoft Office required.
Preferred Experience: 2 or more years' experience in a physician or medical office preferred. Lead or supervisory experience preferred.
Preferred Knowledge: Knowledge of managed care billing practices preferred.

Key Responsibilities:

• Lead and inspire clinic staff, ensuring smooth day‑to‑day operations, optimal team performance, and a supportive work environment.

• Champion operational excellence by ensuring all clinical, technical, and administrative processes align with Mercy's standards and regulatory requirements.

• Partner closely with physicians to support their workflow, enhance satisfaction, and remove barriers to outstanding patient care.

• Elevate the patient experience through intentional process improvements, service‑first culture building, and a commitment to quality.

• Drive performance outcomes in areas such as coworker engagement, patient satisfaction, clinical quality, and financial stewardship.

• Collaborate with senior leadership—including the Director or VP of Operations—to advance strategic initiatives and strengthen overall business performance.

• Embrace continuous improvement, taking ownership of opportunities that enhance efficiency, care delivery, and team success.

This is an impactful leadership opportunity for someone who thrives in a clinical setting, enjoys developing people and processes, and wants to make a meaningful difference in the lives of patients managing pain and complex spine conditions.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.