Description
Administrative Leader Associate Program – External Candidate Development Opportunity
NorthBay Health is seeking experienced leaders from industries outside of healthcare who demonstrate exceptional customer service, strong business acumen, and high potential for leadership growth within a dynamic healthcare environment. This unique opportunity begins with a structured six (6) month leadership program designed specifically for individuals without prior healthcare experience. The program provides immersive, hands-on exposure to healthcare operations while building operational, strategic, and leadership capabilities within our mission-driven organization.
This experiential learning opportunity combines real-time exposure, active participation, and meaningful contributions to real-life healthcare operations. The Associate will meet, interact, observe and be exposed to real-life business situations as well as contribute to work product. The Associate will interact with staff, physicians, executives and leaders in the organization, participating in activities and initiatives related to operations practice and supporting strategic initiatives as they relate to continuity of service, compliance, regulatory and professional standards, fostering collaborative interdisciplinary relationships. Additional duties will be assigned based on level of understanding of practice management responsibilities. Will have hands on opportunities to perform work as well as completing a capstone project to successfully complete this program.
This program is designed to identify and foster promising candidates the opportunity to develop skills in operations management, strategic implementation, and work in dynamic live situations in the healthcare operations and corporate environments.
Upon completion of the program, Associates will be eligible for preferential consideration of available and upcoming leadership opportunities within NorthBay Health. Graduates will be given special guidance and assistance to further their career in leadership at NorthBay Health. The purpose of this program is to invest in high potentials with a desired outcome to develop leaders that will transition into our culture, initiatives and organization supporting our growth and to further our mission, values and goals.
At NorthBay Health, we encourage academic growth that leads to degrees, vocational training, and specialized certifications that enhance professional development and create opportunities for advancement. NorthBay Health offers up to $5250 tuition reimbursement to eligible employees enrolled in approved higher learning institutions.
Eligible full-time employees pursuing undergraduate or graduate degree programs at select partner institutions may receive 100% tuition reimbursement through our AllCampus partnership with select institutions such as Abilene Christian University (ACU), University of Missouri–St. Louis, American College of Education.
NorthBay Health also extends educational benefits beyond our employees. Tuition discounts are available at select partner institutions for spouses, children, siblings and immediate family members. NorthBay Health believes investing in education strengthens both our workforce and the communities we serve. We are proud to support lifelong learning and career advancement opportunities for our employees and their families.
Candidate application (Oracle) including current CV/Resume required
Two professional letters of recommendation and one letter of recommendation that provides a description of personal observation of exemplary customer service provided by you in the work setting.
Personal Statement –
Why are you interested in Healthcare Administration?
What interest you in doing a LIT program with NorthBay Health?
Why do you think you will excel in this program, why should we choose you?
Success Indicators
Consistent demonstration of leadership potential.
Completion of all training modules and performance evaluations.
Strong teamwork, adaptability, and problem-solving skills.
Successful execution of program projects or capstone assignments.
Key Responsibilities
Leadership & Team Development
Learn and apply core leadership principles, including communication, performance management, and team motivation.
Support team leads/supervisors in daily operations, providing guidance and assisting with problem-solving.
Act as a role model by demonstrating professionalism, accountability, and a positive attitude.
Operational & Project Responsibilities
Participate in rotational assignments across multiple departments to gain broad organizational knowledge.
Assist with planning, organizing, and executing department initiatives.
Identify areas for improvement and contribute to process optimization projects.
Gather, analyze, and present data to support decision-making.
Assists with work, projects and may participate in work-groups.
Attend meetings as requested.
Represent NorthBay when asked.
Complete a capstone project prior to finishing the program.
May be asked to do a presentation at the end of Program with learnings and key takeaways from experience or presentation related to capstone project.
Training & Learning
Be open to observation, learning and participating in operations.
Attend leadership workshops, training modules, and development sessions.
Complete assigned coursework, assessments, and progress milestones.
Seek and integrate feedback from mentors, supervisors, and peers.
Collaborate with cross-functional teams to understand operational needs and challenges.
Be willing to share knowledge and experiences with those around you.
Communication & Collaboration
Performs other duties as assigned.
Qualifications
1. Education: Associate degree preferred. Completion of a Leadership Development program within another organization in any industry or five (5) years of experience as a leader the progressive advancement within an organization. Bachelor's degree preferred or currently pursuing.
2. Experience: Two (2) years of previous management experience required, or previous leadership experience required.
3. Skills: Stands out above and beyond for acceleration in customer services with demonstrated and proven examples. Consistently demonstrates leadership potential. Must be well organized, able to set priorities, work independently as an effective team member. Demonstrates effective time management skills. Must have critical thinking skills and be open to learning. Individual must be highly collaborative, be willing to assume new responsibilities as needed, accept accountability, and operate effectively under pressure. Confidence, integrity, and a sense of humor are also essential. Entrepreneurial spirit and demonstrated success in creating novel solutions to complex problems. Flexible, adaptable, persistent, passionate, management skills, facilitation skills. Maintains the utmost confidentiality related to items from the work setting. Appearance is professional. Proficient in Microsoft Word, Excel, and Outlook. Excellent oral and written communication skills required.
4. Interpersonal Skills: Demonstrates NorthBay's True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
5. Hours of Work: Monday through Friday, variable according to business needs. Determined by manager.
6. Compensation: $70 to $85k annually based on years of experience similar to this role.
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