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Company: Paladin Security
Location: Ottawa, Ontario, ON, Canada
Career Level: Hourly
Industries: Business Services, Consulting

Description

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements Position: Casual Security Guard
Site: Various 
Hours: Various 4, 8, and 12 hours shifts
Overtime Method: Averaging Agreement (AA) after 88 hours  
Payrate(s): Minimum $18.00/hours (base rate) 

Posting Date: October 01, 2024  
Closing Date:
October 15, 2024 

Note: All casual security guards have their base payrate set to minimum wage ($18.00/hour), however you are paid based on which is higher: your base payrate, or the site payrate. 

Typical Duties and Responsibilities: 

  • Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons 
  • Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns 
  • Attend and investigate security alarms and emergencies in a timely and professional manner 
  • De-escalate crisis situations, provide support and liaise with emergency personnel including police, fire and paramedic resources 
  • Exercise crowd control and evict trespassers 
  • Write clear and detailed reports including incident, emergency, liability and day to day reports 
  • Provide first aid and medical response when required to any person(s) 
  • Utilize two-way radios and computer applications to communicate site activities 
Why choose Paladin? 
 
  • Opportunities for advancement and growth 
  • Unionized benefits (including Education Allowance & Pension Plan) 
  • Free Uniforms 
  • Security license reimbursement 
  • Dry cleaning & hemming/tailoring allowance 
  • Paid vacation & sick days 
  • Additional perks! 

Job Requirements 

  • Valid Security License for the province of Ontario 
  • Valid First Aid & CPR - Level C (from a WSIB-approved vendor) 
  • Management of Aggressive Behaviour and Use of Force Certification 
    • Paladin Security is willing to offer this certification on a commitment contract (minimum of six (6) months) for new hires upon Onboarding
    • Paladin provides an opt-in certification program for applicants who are not currently certified prior to your Paladin onboarding. More details are available as requested during the interview 
  • Excellent communication skills, both written and verbal 
  • Strong observational skills 
  • Ability to walk 15 - 20 km and use stairs in single shift
  • Proof of (minimum) double COVID-19 vaccination preferred 
  • Bilingualism (English and French) is considered an asset  
  • 6+ months of security experience preferred 
  • 6+ months of customer service experience preferred 
Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability


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