Description
Overview
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Position: Security Supervisor
Site: RBC & Simcoe
City: Toronto
Status: Full Time - Nights
Hours: Continental Nights - 2100-0900
Pay Rate: $23.35/Hr
Averaging Agreement: Overtime is AA (Averaging Agreement) (88 Hours)
Internal Posting Date: Jul 29, 2025
Internal Closing Date: Aug 5, 2025
External Posting Date: Aug 12, 2025
Key Responsibilities:
- Deliver exceptional, proactive customer service to tenants, guests, and the public.
- Conduct visible foot, vehicle, or bicycle patrols, engaging positively with those onsite.
- Provide directions and support at lobbies, directory boards, and throughout the site.
- Collaborate with Guest Services and Tenant Services teams to enhance visitor experience.
- Remain informed of site events and activities, assisting guests accordingly.
- Maintain site security and enforce Property rules in a fair and professional manner.
- Respond to safety concerns, incidents, and emergencies including medical calls (CPR, First Aid, AED).
- Assist law enforcement and emergency responders during investigations and interventions.
- Handle trespassing, unauthorized access, and other infractions respectfully and safely.
- Monitor site activity, document reports accurately, and identify hazards for correction.
- Oversee and coordinate guard team during night shifts.
- Support training, performance monitoring, and scheduling.
- Ensure adherence to security protocols and reporting standards.
- Act as primary point of contact for escalations and onsite incidents during assigned hours.
- Promote and support the Joint Health & Safety Committee's objectives.
- Identify and report safety hazards and take part in safety initiatives.
- Assist with power-saving practices (e.g., shutting off lights, securing doors).
Prerequisites:
- Valid Security License for the province of Ontario
- Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
- Covid Vaccine two doses
- Valid G class Driver License
- English (oral and written) fluency is a must
- Previous experience in security, law enforcement, or a related field preferred.
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
- Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
- Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
Why choose Paladin?
- Opportunities for training and professional development.
- Competitive salary and benefits package.
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
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