Learning Content Specialist I Job Listing at Paycom in Oklahoma City, OK (Job ID 502354)

Description

The Learning Content Specialist is responsible for creating and maintaining training content and resources, that drive Paycom product usage, employee performance and business results. The multimodal instructional materials will be used for Paycom internal and client training. This individual will collaborate with project stakeholders, subject matter experts (SMEs), department leadership, and colleagues in researching, planning and producing written and visual content.

RESPONSIBILITIES

• Develop high quality learning content, in accordance with business objectives and needs
• Manage project documentation and reporting progress according to team project management standards
• The content needs will vary, but could include the following: write and produce training materials, such as guides, video scripts, screen recordings and more; use a variety of content creation software to design e-learning content that is usable and easily understood by various audiences; and support live facilitators with applicable content
• Maintain Paycom's standard of quality across all learning content
• Maintain project documentation and reporting progress according to team project management standards
• Revise content, as needed, to ensure accuracy and regulatory compliance as well as alignment with product or process updates
• Use approved software to upload and deploy learning materials and provide recommendations for improvement in resource deployment methods
• Ensure subject matter expertise is displayed in all Paycom content, including enhancements to existing products as well as new product development
• Use discernment and experience to ensure content is developed in adherence to best practices, and provide content best practice leadership to the organization
• Collaborate and make decisions on accomplishing the goal of the content, in alignment with the business objectives
• Measure effectiveness of content and showcase project leadership
• Analyze data trends and business needs to determine gaps and opportunities for future content as well as effectiveness of current content
• Provide feedback to revise content, as needed, to ensure accuracy and regulatory compliance as well as alignment with product or process updates
• Strategic involvement with department-wide projects, including but not limited to product updates and resource expansion.
• Meet KPI expectations displaying effectiveness in resources and project management.
• Has full understanding of Paycom's product suite

Education/Certification:

• Bachelor's Degree in Journalism, English, Communication, Education or art-related field preferred, or a minimum of 4 years in another department at Paycom

Experience:

• 1 year experience in training, technical and/or creative writing

PREFERRED QUALIFICATIONS

Experience:

• Stable work history
• Experience in any of the following:
  • Experience in technical writing, instructional design, teaching or training
• Use of e-learning authoring tools such as: Articulate 360 - Storyline and Rise, Adobe Captivate or other
• Use of video editing software such as: Camtasia, Adobe - Premiere and After Effects
• Use of design editing software such as: Adobe - InDesign and Illustrator

Skills/Abilities:

• Basic Project management skills
• Superior command of the English language, including rules and usage; AP Style preferred
• Advanced communication and editing skills, both written and verbal
• Strong analytical, planning, organizational and time management skills
• Strong research skills, including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop content, training materials and manuals
• Proven ability to generate creative, unique and relevant content
• Proficient computer skills, especially Microsoft Office applications
• Ability to adapt and thrive in a fast-paced, changing environment with aggressive deadlines

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate.

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc