Description
The Physical Security Team Lead, under the supervisor of the Physical Security Supervisor, ensures safety and security for all Paycom property and personnel under the guidance of the Safety and Physical Security Department. The Team Lead will lead and direct corporate security officers and ensure that all proper procedures are followed. Team Leads must maintain high visibility on the premises to prevent security breaches, theft, or other loss of company assets.
RESPONSIBILITIES
- Manage, organize, and build the team of Corporate Security Officers to ensure all safety policies and procedures are being followed. Establish and monitor roles, metrics and performance objectives for corporate security officers and ensure they are clearly understood. Work with existing staff to establish a department approach to maximize the team's performance.
- Develop and mentor direct reports. Available to support and develop team of corporate security officers on their respective shift. Available 24/7 to answer questions and concerns from corporate security officers if needed.
- Patrol company property in all weather conditions to ensure all buildings, gates, and fence perimeter are secure. Check for hazards and possible security breaches to safeguard Paycom's property and personnel.
- Monitors and controls access to corporate premises and sales offices to regulate the admittance process and preclude unauthorized access to facilities. Check state identification and employee badges to confirm identity of everyone who enters the premises.
- Greet and direct employees and visitors onto property. Provides information, service, and assistance to employees and visitors. Direct heavy traffic during start and end of business hours.
- Responds immediately to unusual or emergency situations and takes appropriate action to ensure the security and safety of personnel and property. Quickly and safely direct emergency personnel on and off the property when emergency situations occur. Maintain order and control during emergency situations.
- Develop a working knowledge of campus domestic water and fire sprinkler systems to assist in emergency situations.
- Complete all required security and safety training within 90 days of employment. Complete online courses that cover patrol, firearm safety and traffic control within 90 days of hire.
- Maintains an in-depth knowledge of all security orders, post orders and general orders, written or oral, as well as applicable local, state and federal laws.
- Maintains proficient use of all assigned personal protective equipment, e.g., weapons and life saving devices. Must have all current licensure, or ability to immediately work as armed security, in the jurisdiction of the announcement. Responsible for providing individual firearm and carrying it at all times while on duty.
- Inspires the trust of others while working with integrity and a high ethical standard. Upholds the organizations values and keeps commitments by treating all internal and external customers with respect.
Qualifications
Education/Certification:
- High School diploma required
- Security Officer License/Certification
- CLEET Security Officer License Level IV-Armed
- Texas Private Security Bureau Level III Commission
- Current valid state driver's license
Experience:
- Minimum 2 years' experience in law enforcement, military or physical security required
PREFERRED QUALIFICATIONS
Education/Certification:
- Bachelor's Degree in a related field
Experience:
- 2+ years' supervisory experience.
Skills/Abilities:
- Strong work ethic and high level of discretion and handling of confidential information
- Demonstrates initiative, strong judgment, and commitment for results
- Ability to work effectively in high-stress emergency situations
- Strong written and verbal communications skills
- Strong problem solving, decision making and organization skills
- Obtain CPR/First Aid certifications and other necessary training
- Ability and desire to operate with a sense of urgency when warranted
- Provide proper, up-to-date and continuous training for corporate security officers
- Understanding of proper coaching/counseling/disciplining techniques
- Ability to conduct and complete end of year performance appraisals
- Computer proficiency, specifically Word, Excel and PowerPoint.
- Professional demeanor and appearance a must.
- High standard of excellence in attention to details, deadlines, office policies and procedures.
- Able to work well with others across the organization.
- Excellent interpersonal skills to build strong relationships with customers, prospects, colleagues and vendors.
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc
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