Description
Clinical Support Associate – ENT Clinic – Brookfield/Pewaukee | Full Time – Days
Schedule: Monday–Friday | Thursdays Off
Monday: 6:45am to 5:15pm; Tuesday: 6:45am to 7:15pm; Wednesday: 6:45am to 4:15pm; Friday: 6:45am to 4:15pm
Begin your story with ProHealth Care's ENT team, where your work helps patients breathe easier, hear better, and live more comfortably.
As a Clinical Support Associate (CSA) in our Ear, Nose & Throat (ENT) clinics, you will support a multidisciplinary team of otolaryngologists and audiologists in delivering specialized care for both adult and pediatric patients. Our ENT services address a wide range of conditions, including sinus disorders, sleep apnea, hearing loss, and voice issues. This role blends direct patient care with administrative and clinical support duties, and may include scribing for physicians during clinic visits.
What You'll Do:
- Provide compassionate clinical support for patients undergoing ENT evaluations and follow-up care
- Assist with rooming patients, obtaining vital signs, updating health histories, and facilitating patient education
- Support physicians with documentation and chart prepping to ensure smooth and efficient visits
- Work closely with a multidisciplinary team to improve quality of life for patients with ENT challenges
Why Join Us at the ENT Clinic?
- Unique Specialty Experience: Support life-changing care in a growing, high-impact specialty
- Work-Life Balance: Monday–Friday daytime hours, with Thursdays off
- Team Environment: Join a warm, collaborative team where your voice matters
- Career Growth: Gain experience in a specialty that's advancing rapidly with innovations in diagnostics and treatment
What We Offer:
- A welcoming, supportive culture that encourages teamwork and professional growth
- Access to the latest tools and technologies in ENT medicine
- Highly competitive wages and outstanding benefits
- Education assistance and development programs to help you grow your career
At ProHealth Care, we are committed to making a difference—for our patients and for you. Our more than 5,000 employees have built a reputation for excellence.
Let's help patients get the care they deserve—and give you a role where your impact is felt every day.
#BeginYourStory with ProHealth Care.
Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group. Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community.
- Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.
- Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR
- Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
- Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
- Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
- Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
- Float to other departments or clinic locations as assigned by PHMG Leadership.
What you will Need:
- High School Diploma or Equivalent
- Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program
- Current EMT B, LPN, or CMA license
- AHA BLS or ability to obtain upon hire
- 1 Year of experience, New graduates will be considered
Competitive Compensation: Starting pay is $18.06/hour for non-certified staff and $21.86/hour for certified or licensed staff. Pay increases with experience and additional qualifications.
#CA *CA #LI-CJ
Please note this is not a seasonal position.
About Us:
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. *CA #CA
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