Head of Analyst Relations Job Listing at Qualtrics in Provo, UT (Job ID 7255241)

Description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.   When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Head of Analyst Relations Why We Have This Role
We need a leader who can translate Qualtrics' strategy into compelling narratives for analysts, secure top placements in key reports, and use analyst feedback to influence roadmap and GTM decisions. This role accelerates our category leadership and strengthens our relationships with the most influential industry voices, directly contributing to brand preference and revenue growth.
How You'll Find Success

• Builds and executes a global AR strategy that aligns with corporate objectives and leads to measurable analyst recognition.
• Establishes trust and credibility with C-suite and product leaders; translates analyst perspectives into strategic recommendations.
• Proactively manages major analyst evaluations end-to-end, delivering high-quality briefings and submission materials.
• Communicates clearly and persuasively, tailoring messaging for different audiences (analysts, executives, product teams).
• Measures impact and drives continuous improvement using data-driven KPIs.
• Operates with bias for action, strong cross-functional collaboration, and a customer-obsessed mindset.

How You'll Grow

• Deepen executive-level influence and strategic storytelling skills across product and go-to-market functions.
• Expand expertise in leading global AR programs that tie analyst recognition to commercial outcomes.
• Lead or mentor AR and communications professionals, building a high-performing function that scales.

Things You'll Do

• Objective: Secure Qualtrics' leadership placement in key analyst reports.
• • Lead end-to-end engagement for major evaluations (Gartner, Forrester, IDC), including narrative development, evidence collection, executive briefing prep, and submission management.
• Objective: Strengthen analyst relationships and advocacy.
• • Build and maintain a prioritized analyst engagement plan; run regular briefings, inquiry responses, and strategic inquiries.
• Objective: Translate analyst insights into business action.
• • Synthesize analyst research and feedback into concise recommendations for Product and GTM teams; present quarterly insights reports to execs.
• Objective: Demonstrate AR impact on demand and revenue.
• • Define AR KPIs (report placements, share of voice, influence on pipeline), track outcomes, and report on program ROI.
• Objective: Elevate analyst-facing content quality.
• • Oversee creation of briefings, inquiry prep, newsletters, and event content to ensure consistent, compelling narratives.

What We're Looking For On Your Resume

• Proven track record of designing and leading global analyst relations programs with clear business outcomes (e.g., report placements, measurable influence on deals or pipeline).
• Demonstrated experience managing participation in major analyst evaluations (Gartner Magic Quadrant, Forrester Wave, IDC MarketScape).
• Strong cross-functional experience advising executives and partnering with Product, Marketing, and Sales.
• Excellent written and verbal storytelling skills — able to translate complex technical concepts into clear, differentiated narratives.
• Evidence of relationship-building with top-tier analysts or the ability to rapidly build those relationships.
• Prefer experience in enterprise software/SaaS environments and working at high-growth, category-defining companies.

Minimum Qualifications

• Bachelor's degree in Marketing, Communications, Business, or related field (or equivalent experience).
• ~10+ years' relevant experience in analyst relations, corporate communications, or product marketing in B2B enterprise software/SaaS.

Preferred Qualifications

• Existing relationships with top-tier analysts and proven success driving leadership placements.
• Experience operating at a global scale and managing AR budgets/subscriptions.
• Track record of using analyst insights to shape product and GTM strategy.

What You Should Know About This Team

• Cross-functional and highly collaborative: you'll partner closely with Product, Marketing, Sales, and Corporate Communications.
• Executive-facing: the role regularly advises and prepares C-suite leaders for analyst interactions.
• High-impact: the team's work directly influences market perception, competitive positioning, and revenue outcomes.
• Growth-oriented: we invest in career development and mentorship.

Our Team's Favorite Perks and Benefits

• Competitive total compensation and benefits package, including medical, dental, vision, retirement savings.
• Flexible hybrid work policy (3 days in office; up to 2 weeks/yr work-from-anywhere).
• Generous time off and parental leave policies.
• Learning & development programs, including internal mobility and leadership development.
• Recognition programs and ERG participation (MosaiQ, Q Pride, Q&Able, QSalute, WLD, Green Team).

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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