Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Sales Development Representative
Why We Have This RoleQualtrics is experiencing hyper-growth globally and in Asia Pacific and Japan (APJ). Only starting in the region 6 years ago, we have already grown to over 450 employees, 7 offices and launched in major markets across APJ (ANZ, SEA, Japan, India, South Korea and Greater China).
Starting on the Sales Development Team, you will receive world class training on our products and sales process, get acclimated to the industry, and familiar with our client demographic. Those who exemplify exceptional performance, will be quickly promoted onto one of our Corporate Sales Teams across multiple product lines. Corporate Sales representatives have the opportunity to progress in sales or leadership positions.
The Sales Development team is an essential team in Qualtrics sales and marketing efforts and is responsible for a combination of demand response, demand management and demand creation. The purpose of the department is to:
- Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue.
- To develop new quota-carrying Account Executives.
- As a SDR, you are responsible for contacting leaders and executives in organizations of all sizes across many verticals. Your focus is helping leaders gain insights around their market, customers, and employees, which allows them to make quicker decisions driven by data.
- You identify key decision makers and/or key influencers within an organization across many different departments
- You understand the impact our products have on our customers
- You articulate to prospects how our tools can help their organizations get to the next level with real-time data
- You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities
- You use rejection as fuel to motivate and push you to work harder and smarter
- You're a self starter, competitive, and driven. You see the bigger picture. You don't settle for mediocrity
- You don't hit quota because that is what is expected of you, rather you blow past quota because it's who you are
- Financial rewards, opportunity for growth, and promotions motivate you.
- Demand creation (cold calling), demand response (warm calling), demand management (managed follow up process). You'll make targeted outbound calls and personalized emails to contacts each day, getting into a regular cadence of developing new business opportunities.
- Effectively communicate value propositions across multiple product lines to secure initial meetings with prospects
- You work with Account Executives to discuss and strategize methods to penetrate targeted accounts with the goal of setting quality meetings.
- You work closely with our Marketing team to execute on personalized account-based campaigns
- You'll track activities in LinkedIn and Salesforce and become a pro at these systems.
- You attend 1:1's, team meetings, training, sales calls, discovery calls, demos, etc. to develop your skills.
- You collaborate with your peers sharing standard methodologies, “oops moments,” and role playing to make sure you're focused on continuous improvement.
- Bachelors Degree (or within 6 months of graduating). This is an entry-level position suitable for recent graduates, or those looking to pivot into the software sales industry!
- Highly motivated to kick-start or accelerate a career in software sales. Even better if you've spent a bit of time working within a customer-focussed environment such as retail/corporate sales, outbound/inbound support, recruitment, consulting, etc.
- Doesn't shy away from the phone - you'll be expected to make a high volume of outbound calls and get along with a range of buyers (from VPs to C-levels). You will need to be a confident communicator, or motivated to improve your communication skills.
- Exceptional interpersonal ability and likeable - building relationships is part of who you are, and not just part of the job.
- Passionate about technology products and willing to put in the effort to learn a variety of systems and processes.
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you've always wanted to have!
- Experience Leave - additional 5 days a year to take for experiences!
- Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Commuter allowance - we take care of your public transport expenses to the office!
- Catered lunches in our North Sydney office - 5 days a week. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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